Reviews (84)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
August 28, 2023

Super recommended! Absolutely a great help for our small business. It's not just an AI tool. It's THE AI tool. It helps us with sales, collect money that is on the floor. Helping reducing customer service tickets. The automations are great. Rep's staff is superb, mega helpful. Thankful!

NYCMode
United States
Over 1 year using the app
June 9, 2023

This app (and the team behind it) is amazing! Once set up, this chatbot proves to be a low-maintenance solution that greatly benefits our customers and boosts our revenue effortlessly.

The app's functionality is awesome. It seamlessly assists our customers in navigating our website, tracks their activity, and even recognizes when they are about to leave. At that critical moment, the chatbot ...

Little & Lively
Canada
Over 1 year using the app
July 6, 2023

This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!

Ascent Nutrition
United States
Over 1 year using the app
May 9, 2023

In general, the onboarding and setup process provided by RepAI has been outstanding. They have tailored their approach to meet our specific business requirements and have taken a thorough and personalized approach to ensure everything is set up correctly. Ruben and Dafi have been attentive, responsive and receptive to our needs, and they have provided us with several detailed reports that ...

Doe Beauty
United States
About 1 year using the app
May 15, 2023

It's difficult to put into words how incredible the Rep AI platform truly is. It has completely revolutionized both our work processes and our customers' experiences. Our conversion rate has significantly improved as a result. We can't recommend it highly enough.

Underoutfit
United States
About 1 year using the app
February 15, 2024

As others testified, the Rep AI Concierge brings next-level customer satisfaction and customer support, saving (without exaggeration) hours of our time. We launched the chatbot on a Friday and by Monday, Rep AI had already solved countless customer queries that we didn't even have to lift a finger for! Rep AI will be the best (and cheapest!) customer service representative you will ever hire!

Hats By The Hundred
Australia
About 1 year using the app
May 10, 2023

Rep's AI-powered assistant is a game-changer for e-commerce business owners. Its personalized recommendations have increased my sales and improved customer loyalty. With the ability to handle multiple customer interactions simultaneously, Rep saves me valuable time and resources. Highly recommended!

THEY NEW YORK
United States
About 1 year using the app
January 4, 2024

We saw a 13% conversion rate with Rep last month, and are continuing to see strong results this month so far! The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI. This alleviated a significant effort on our customer support team and spared us valuable resources. Witnessing the AI chat efficiently assist customers on our website, ...

Country Wine & Spirits
United States
9 months using the app
August 7, 2023

I highly recommend Rep.AI. Their AI-powered concierge aka chatbot has helped us to increase our AOV, conversion rate and overall sales. They have some awesome features, like the ability to notify our customers when out-of-stock items come back online. I really like the ability to customize the chatbots responses so that it matches our brands tone of voice. Their recent ChatGPT integration was ...

Old Bones Therapy
United States
9 months using the app
May 11, 2023

With Rep terra20 has been able to exceed our customrs experience expectations when it comes to customer service and online shopping, making our store easy ato navigate. I recommend 100% Rep AI for any e-commerce business

terra20
Canada
9 months using the app