Peek! ‑ Better Replay & Survey

Peek! ‑ Better Replay & Survey

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.8 (576)
Developer
CartKit

Record user sessions, understand your customer, and provide versatile surveys to improve your store

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more
  • Convert visitors into customers. Replay full session recordings to understand UX
  • Easy to read insights and ecommerce specific segmentation
  • Build a connection with your customers with post-purchase surveys
  • Easy to read insights take the guesswork out of why a landing is not converting
  • Centralize survey responses to better understand user feedback
Popular with stores like yours
Based in United States

Languages

English

Pricing

FREE

Free

Features

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support

GROWTH

$29 / month

Pricing from $29/mo based on usage. 90-day free trial. Custom plans available. See pricing page in app for more details.

Features

  • 90 Day Free Trial
  • 10,000 Unique Visitors/Mo
  • Custom Events
  • Custom Rules
  • Live Chat Support
  • +$10 per additional 5K unique visitors

90-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (576)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for insights into customer behavior, helping identify site weaknesses and optimize conversions. It's especially useful for new businesses to enhance user experience, with some reporting increased sales after addressing issues. Features like session recordings, heatmaps, and surveys provide direct feedback for tailored strategies. Merchants praise its ease of installation, user-friendly interface, seamless integration, and responsive support, delivering accurate data quickly for site improvements.

June 2, 2026

While the UI of the app is clean and easy to use, its riddled with bugs.

This means that the ability to filter and view on events often does not work, the session time is not accurate, session recordings are often cut off, and more recently, the recordings are duplicated.

While the support team responds to your bug tickets, bugs are rarely resolved and you'll need to chase them to get any update. For a $30 / month app - this is not acceptable.

Rama Baby
United States
6 months using the app
March 31, 2026

Great app to analyze customer behavior and adjust the website accordingly.

Bug Clinic
United States
9 months using the app
February 11, 2025

The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.

JOHI
United States
Over 2 years using the app

Support

App support provided by CartKit.

Developer

CartKit

1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US

Launched

March 20, 2019

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