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Record user sessions, understand your customer, and provide versatile surveys to improve your store
See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.
- Convert visitors into customers. Replay full session recordings to understand UX
- Easy to read insights and ecommerce specific segmentation
- Build a connection with your customers with post-purchase surveys
- Easy to read insights take the guesswork out of why a landing is not converting
- Centralize survey responses to better understand user feedback
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Admin
Categories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
FREE
Free
Features
- 100 unique visitors/month
- Session Recording
- Shopify Integration
- Ticket Support
GROWTH
$29 / month
or $299/year and save 14%
Pricing from $29/mo based on usage. 90-day free trial. Custom plans available. See pricing page in app for more details.
Features
- 90 Day Free Trial
- 10,000 Unique Visitors/Mo
- Custom Events
- Custom Rules
- Live Chat Support
- +$10 per additional 5K unique visitors
90-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (592)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its deep insights into customer behavior and site usability, crucial for optimizing websites and increasing conversion rates. Features like session recording and customizable surveys are particularly noted, along with a user-friendly interface and responsive customer support. The free plan option is appreciated for its accessibility, making it a favorite for businesses aiming to enhance user experience and gain valuable marketing insights.
The best app to check the weaknesses of the site from the perspective of visitors' activity. Thank you for extra sessions
awesome, really helps you understand where customer are interested in on your site.
Very good appliaction and free to use so I suggest it thanks you a lot
Support
App support provided by CartKit.
Resources
Developer
1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US
Launched
March 20, 2019
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