See why visitors don't buy
Spend less time guessing with real-time Recordings.
No more confusing analytics. See exactly why visitors don't convert.
Save the Sale
Use insights to turn visitors into sales.
About Better Replay
See your website through the eyes of your visitors
Ever wonder why so many of your website visitors don't actually convert? Well Replay takes the guesswork out of it by giving you live session recordings of every visitor on your store. Think of it like a DVR for your Shopify store.
Installation of Replay is literally a click away – absolutely no coding required. Since Replay is ready to go out of the box, simply install the app and start watching visitor sessions on your store.
Frequently Asked Questions
- Is Replay really completely free?
Yes! This app is 100% completely free.
- Is there any limitation on the number of recorded sessions?
Since this is a free app, we do limit the number of recorded sessions to 10,000 per month. This should be sufficient for the majority of stores. Note that we do not currently allow for more than 10,000 sessions per month, but this may be available if/when we offer paid plans in the future.
- Is this GDPR friendly?
Yes. GDPR is primarily concerned with personal data and defining the rights that an EU citizen has to their own data. An unidentified session is just that, unidentified, and as such recording that session for the purpose of session replay/session playback is ok.
Note that it is possible to capture personal or sensitive data passively if you are recording forms or pages where personal data is inputed or displayed on your website or application. It is important that you audit your own site and ensure all appropriate form fields or elements are excluded before you start recording. Replay provides easy to manage ways to exclude forms from being recorded.
Overall rating Based on 85 reviews
Most recent reviews
Kids Room Depot
Good little app, my only complaint is it does not show enough recorded sessions from the week. The dashboard is too small to gather enough data to see what is happening on the site.
i used the to see the customers expérience and it's handsome ! thank you very much , i recommend it !
It does give us information about what are the things our customer see on the website. If you would like to improve your user interface and user experience, this app worth a try.