Peek! ‑ Better Replay & Survey

Peek! ‑ Better Replay & Survey

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (2,703)
Developer
CartKit

Record user sessions, understand your customer, and provide versatile surveys to improve your store

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more
  • Convert visitors into customers. Replay full session recordings to understand UX
  • Easy to read insights and ecommerce specific segmentation
  • Build a connection with your customers with post-purchase surveys
  • Easy to read insights take the guesswork out of why a landing is not converting
  • Centralize survey responses to better understand user feedback
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Categories

Pricing

FREE

Free

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support

GROWTH

$29 / month

  • 7 Day Free Trial
  • 10,000 Unique Visitors/Mo
  • Custom Events
  • Custom Rules
  • Live Chat Support
  • +$10 for every additional 5,000 unique visitors

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (2,703)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its deep insights into customer behavior through features like session replay and the upcoming Heatmap, which help enhance user experience and potentially increase conversion rates. The app is praised for its ease of use, quick installation, and minimal impact on website performance. The survey component is noted for effectively gathering customer feedback, complementing the replay functionality. Support, particularly from Waqas, Mo, and Donald, is responsive and helpful. The free trial is also appreciated, allowing merchants to test the app's features before committing financially.

July 16, 2024

Provides valuable insights! Their customer support team is very quick and friendly as well.

annvafashion
United States
Almost 2 years using the app
July 4, 2024

Super fast reply, great customer service. I was very pleased with the fast turn around.

Tassels & Confetti
United States
About 3 years using the app
August 1, 2024

Very good

Opulent Apparel
United Kingdom
About 2 months using the app

Support

CartKit can answer any questions you have about Peek! ‑ Better Replay & Survey.

Developer

CartKit

1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US

Launched

March 20, 2019

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