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Record user sessions, understand your customer, and provide versatile surveys to improve your store
See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.
- Convert visitors into customers. Replay full session recordings to understand UX
- Easy to read insights and ecommerce specific segmentation
- Build a connection with your customers with post-purchase surveys
- Easy to read insights take the guesswork out of why a landing is not converting
- Centralize survey responses to better understand user feedback
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Categories
Pricing
FREE
Free
- 100 unique visitors/month
- Session Recording
- Shopify Integration
- Ticket Support
GROWTH
$29 / month
- 7 Day Free Trial
- 10,000 Unique Visitors/Mo
- Custom Events
- Custom Rules
- Live Chat Support
- +$10 for every additional 5,000 unique visitors
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (2,703)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its deep insights into customer behavior through features like session replay and the upcoming Heatmap, which help enhance user experience and potentially increase conversion rates. The app is praised for its ease of use, quick installation, and minimal impact on website performance. The survey component is noted for effectively gathering customer feedback, complementing the replay functionality. Support, particularly from Waqas, Mo, and Donald, is responsive and helpful. The free trial is also appreciated, allowing merchants to test the app's features before committing financially.
Super fast reply, great customer service. I was very pleased with the fast turn around.
Provides valuable insights! Their customer support team is very quick and friendly as well.
Amazing app! It helped me to see the interactions between the users and my website and what I needed to change!
Support
CartKit can answer any questions you have about Peek! ‑ Better Replay & Survey.
Developer
1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US
Resources
Launched
March 20, 2019