Peek! ‑ Better Replay & Survey

Peek! ‑ Better Replay & Survey

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Works with the latest themes
Rating
4.7 (2,762)
Developer
CartKit

Record user sessions, understand your customer, and provide versatile surveys to improve your store

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more
  • Convert visitors into customers. Replay full session recordings to understand UX
  • Easy to read insights and ecommerce specific segmentation
  • Build a connection with your customers with post-purchase surveys
  • Easy to read insights take the guesswork out of why a landing is not converting
  • Centralize survey responses to better understand user feedback
Highlights
Popular with businesses in United States
Works with the latest themes

Languages

English

Pricing

FREE

Free

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support

GROWTH

$29 / month

  • 7 Day Free Trial
  • 10,000 Unique Visitors/Mo
  • Custom Events
  • Custom Rules
  • Live Chat Support
  • +$10 for every additional 5,000 unique visitors

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (2,762)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its session replay and customer engagement insights, which help optimize user experience and boost conversions. They value the free trial for testing these features and praise the app's reliability and easy integration. Customer support is frequently commended for its quick and helpful responses, making this app a popular choice for business optimization and customer service excellence.

February 11, 2025

The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.

JOHI
United States
Over 2 years using the app
January 3, 2025

I didn't even activate the plan, but was automatically charged $39 per month. This is a robber plugin!!

fr.xega
China
About 1 year using the app
CartKit replied January 7, 2025

You have been paying for this app since Dec 17, 2023. If you need a refund reach out to us via live chat.

November 18, 2024

Really solid app. We used the free version for some time, but it was so good we decided to upgrade. It's worth it. You'll learn really useful things from watching the recordings that will help you know where to improve your site.

ILHAS
Brazil
About 1 month using the app

Support

App support provided by CartKit.

Developer

CartKit

1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US

Launched

March 20, 2019

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