Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

March 23, 2024

The app works great! It really helps being able to see how users interact with my site and see where they are getting stuck

Goal Success Coach
United States
Almost 3 years using the app
February 26, 2024

This app is the best replay app I've used so far. Please don't go ahead and download other ones because I've noticed they slow your store. This app does not do that. It is also providing me with the most detailed insights into customer users.

Lift Down
United States
6 months using the app
March 30, 2024

If you follow your site live in the live preview section in shopify, you will see that many people add to the cart and exit. It's a great program to find out why these activities don't turn into sales. The only bad thing is that if you have a site that gets a lot of visitors, you are watching visitor movements like addicted to the screen for hours :)

4 days using the app
Edited April 12, 2024

been using for awhile now, and LOVe this app, easy to use, gives a lot of the info im looking for. Customer service is A1, especially Mo... give it a try, you will definitely love it too.

HW Scents Candle Co.
United States
2 months using the app
February 27, 2024

This app is truly outstanding, likely ranking as the top choice in the store. After trying several others boasting higher monthly views in their free tier, I discovered that quantity isn't everything; rather, it's the functionality that truly counts, and in this regard, these developers excel.

Wolf Construct
3 months using the app
March 11, 2024

this is great app. it works as they promised.you get better replays of user activity. better and clear understanding with recording. hightly recommend this app. i got fantastic support from app developer especially Waqas. he is kind and supportive. resolves issue fast. readily available on email. that's the great part of this app.

11 days using the app
March 7, 2024

Very happy with app so far, Im enjoying all the features and look forward to keep on using it! Customer service is also great which is a plus.

21 days using the app
March 4, 2024

been trying out lots of recorders, peek offered me a bunch of extra free trial recording sessions to fully test app, super good support staff!

About 1 month using the app
March 6, 2024

So far it's a great app. Mo was lots of help too!

Mamas Cubs Apparel
10 months using the app
March 5, 2024

Great to be able to look and see whats going on in my store to help me change direction as needed.

Artistic Image Online
United States
10 days using the app