Reviews (579)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 2, 2026

While the UI of the app is clean and easy to use, its riddled with bugs.

This means that the ability to filter and view on events often does not work, the session time is not accurate, session recordings are often cut off, and more recently, the recordings are duplicated.

While the support team responds to your bug tickets, bugs are rarely resolved and you'll need to chase them to get any update. For a $30 / month app - this is not acceptable.

Rama Baby
United States
6 months using the app
July 23, 2026

Perfect app

ON THAT THIRD MORNING
Canada
5 minutes using the app
July 5, 2026

Amazing and quick customer service ! They resolved my issue immediately.

www.MyPorchSwings.com
United States
32 minutes using the app
March 31, 2026

Great app to analyze customer behavior and adjust the website accordingly.

Bug Clinic
United States
9 months using the app
May 19, 2026

The app is a great tool to have especially for a new business!

Forever Fly Unlimited
United States
18 minutes using the app
April 24, 2026

good app

Vibing Stones
India
10 minutes using the app
April 19, 2026

Customer service is very quick to answer. I haven't been able to use the app yet but am hopeful.
Thank you

KJ Cozy Designs
United States
8 minutes using the app
July 11, 2026

Tres bonne appli

MAISON CRISTINO PARIS
France
7 minutes using the app
March 16, 2026

Perfect app to see why your customers leave your website or what to do do keep them enaged

CasaFil
Romania
7 minutes using the app
March 13, 2026

i recommend very good

Time Stuck
Belgium
3 minutes using the app