Reviews (574)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app transformative for understanding customer behavior, praising its session recording and heat maps for optimizing conversions. The survey tool's customization is valued for direct feedback collection. Quick setup, accurate data, and a user-friendly interface are consistently highlighted. Many appreciate insights provided within minutes. Customer support is frequently commended for being responsive and helpful, with the live chat feature and prompt query resolution being particularly valued.

March 31, 2026

Great app to analyze customer behavior and adjust the website accordingly.

Bug Clinic
United States
9 months using the app
December 29, 2025

awesome, really helps you understand where customer are interested in on your site.

+Guardian
United States
About 17 hours using the app
January 8, 2026

Very good appliaction and free to use so I suggest it thanks you a lot

yvorna
Canada
28 days using the app
November 25, 2025

The best app to check the weaknesses of the site from the perspective of visitors' activity. Thank you for extra sessions

Mood'or Perfumes
Lithuania
4 days using the app
February 11, 2025

The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.

JOHI
United States
Over 2 years using the app
July 16, 2024

Provides valuable insights! Their customer support team is very quick and friendly as well.

annvafashion
United States
Almost 2 years using the app
December 16, 2025

Great tool, service - support is very quick. Great for onyone starting out or already have a running store.

The Fray
United Kingdom
14 days using the app
November 7, 2024

This app does exactly what it promises to do! Although some features are limited, it's awesome that Peek offers free plan for starter to test it out. Live chat is also responsive and helpful. I'd recommend this app for all new/small businesses.

MILTHREAD
United States
4 months using the app
December 5, 2025

This App is very helpful to monitoring the customer behavior to vientify what are the products they have the greatest interest. A nice APP... :)

The Iconic Marketplace
Hong Kong SAR
About 2 hours using the app
March 16, 2026

Perfect app to see why your customers leave your website or what to do do keep them enaged

CasaFil
Romania
7 minutes using the app