Reviews (600)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its session recording and analytics that reveal customer behavior and UX issues, enhancing conversion rates. They appreciate the easy installation and the immediate improvement in store performance. The customer support is also frequently praised for its responsiveness and effectiveness, making it a favored tool for optimizing online store functionality.

November 25, 2025

The best app to check the weaknesses of the site from the perspective of visitors' activity. Thank you for extra sessions

Mood'or Perfumes
Lithuania
4 days using the app
December 29, 2025

awesome, really helps you understand where customer are interested in on your site.

+Guardian
United States
About 17 hours using the app
October 24, 2025

Offers great insights to problems

Whiskey Skies
United States
About 1 year using the app
January 8, 2026

Very good appliaction and free to use so I suggest it thanks you a lot

yvorna
Canada
28 days using the app
November 17, 2025

Betrüger!

CardVibes
Germany
About 2 months using the app
February 11, 2025

The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.

JOHI
United States
Over 2 years using the app
July 16, 2024

Provides valuable insights! Their customer support team is very quick and friendly as well.

annvafashion
United States
Almost 2 years using the app
November 7, 2024

This app does exactly what it promises to do! Although some features are limited, it's awesome that Peek offers free plan for starter to test it out. Live chat is also responsive and helpful. I'd recommend this app for all new/small businesses.

MILTHREAD
United States
4 months using the app
May 5, 2025

This app gave me such valuable insight into how customers navigate my store. I could see exactly where they paused or got confused, which helped me make smart improvements right away. And the customer service was absolutely fabulous! They patiently guided me through the setup and answered all my questions with such care. I couldn’t be happier with the support I received!

Little Miss Diva
Australia
About 1 month using the app
December 5, 2025

easy...the best

GLOWGROVE
United Kingdom
11 minutes using the app