Peek! ‑ Better Replay & Survey

While the UI of the app is clean and easy to use, its riddled with bugs.

This means that the ability to filter and view on events often does not work, the session time is not accurate, session recordings are often cut off, and more recently, the recordings are duplicated.

While the support team responds to your bug tickets, bugs are rarely resolved and you'll need to chase them to get any update. For a $30 / month app - this is not acceptable.

Perfect app

Amazing and quick customer service ! They resolved my issue immediately.

The app is a great tool to have especially for a new business!

Great app to analyze customer behavior and adjust the website accordingly.

good app

Customer service is very quick to answer. I haven't been able to use the app yet but am hopeful.
Thank you

Tres bonne appli

This app gave me such valuable insight into how customers navigate my store. I could see exactly where they paused or got confused, which helped me make smart improvements right away. And the customer service was absolutely fabulous! They patiently guided me through the setup and answered all my questions with such care. I couldn’t be happier with the support I received!

The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.