Reviews (2,766)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

October 4, 2024

really good to see what people actually do on your website, and why it may not even convert

Klavier Arzt
Switzerland
About 2 months using the app
October 21, 2024

super helpful and easy to work with, highly recommend.

Dannico
United States
About 1 month using the app
January 16, 2025

Estoy recién conociendo la APP y de momento solo puedo decir que es increible

En Tu Casa
Chile
10 days using the app
December 7, 2024

its very insightful and helps a lot

cliodhna
United Kingdom
3 days using the app
September 26, 2024

Really finding this useful to see what our customers are browsing. Support has been great too!

William & Irene
United Kingdom
4 months using the app
October 2, 2024

Great platform to understand how enhance UX and get higher conversion.

BetterThanFlowers
Hong Kong SAR
8 months using the app
November 27, 2024

Mo, gave me an amazing support

Jaimy Carrington
Netherlands
10 days using the app
October 16, 2024

Great app and very useful. Live chat was very helpful too! Recomended.

Backyard Discovery UK
United Kingdom
4 months using the app
February 6, 2025

Great app

Boutique Amélia
Netherlands
10 days using the app
January 6, 2025

After using it, not only did they deduct the monthly fee, but they also maliciously deducted ten times the monthly fee and refused to process the refund, and kept delaying it. It is highly not recommended!

de.ctronics
China
4 minutes using the app
CartKit replied January 7, 2025

This is fraudulent review. This store was never charged. This review will be reported to Shopify.