Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

October 14, 2024

You don’t give your clients any opportunity to try the app before asking them to subscribe to a paid plan right from the start. No thanks, we find more value in other apps than in yours.

Djolie
Canada
1 day using the app
CartKit replied October 15, 2024

Hi there! When you install the app, you are not automatically on the paid plan, You are accepting a 7 day free trial of the Pro plan. We indicate how many days you have ...

October 23, 2024

Good customer service.

She & Me
Belgium
26 days using the app
January 6, 2025

Easy to navigate and use!

Qamar Thobes
United States
17 minutes using the app
November 22, 2024

great support

modavire.com
Czechia
6 days using the app
December 29, 2024

Good application and very responsive customer service.

Luvans
Hong Kong SAR
4 minutes using the app
January 6, 2025

Thank you for your help

TruTrimOfficial
United States
5 minutes using the app
December 16, 2024

Support was very responsive. Thank you.

CityBear
United States
14 minutes using the app
March 23, 2024

The app works great! It really helps being able to see how users interact with my site and see where they are getting stuck

Goal Success Coach
United States
Almost 3 years using the app
October 6, 2024

Excellent help

The Kaleno Company
United Kingdom
About 2 months using the app
July 4, 2024

Super fast reply, great customer service. I was very pleased with the fast turn around.

Tassels & Confetti
United States
About 3 years using the app