Reviews (2,715)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

October 4, 2024

really good to see what people actually do on your website, and why it may not even convert

Klavier Arzt
Switzerland
About 1 month using the app
August 20, 2024

Great app, but sometimes the full sessions are not recorded especially with purchase sessions

MORRIS HAIR
Lithuania
7 days using the app
July 23, 2024

Good one!

Lisen.dk
Denmark
1 day using the app
July 9, 2024

great app, extremely helpful for brand owners and to provide good customer service

Lovestruckapparel
United States
31 minutes using the app
September 3, 2024

Great! love this app

Levora
Netherlands
6 minutes using the app
June 7, 2024

great app!

velour
Netherlands
About 1 month using the app
July 29, 2024

Het is een goede app. kijk alleen wel naar je abonnement als je hem installeert. de mijne stond al om de betaalde abonnement en niet op die die gratis is. verder tot nu toe een goede app en je hebt snel contact met het personeel!

Relax Rijk
Netherlands
16 minutes using the app
July 31, 2024

Adoro questa applicazioni sopratutto perché sono in grado di capire cosa e come migliorare il funnel di vendita.
Prezzo buono soprattuto e assistenza gentile e veloce

Nebula
Italy
7 minutes using the app
October 27, 2023

good so far, customer service was very helpful

GRIP6
United States
4 months using the app
April 10, 2024

I just installed it, it seems good. Paid version is too pricey.

Meraki Design Studio
United States
7 minutes using the app