Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior, aiding in site optimization and marketing. Its replay feature allows real-time tracking of customer interactions, and its customizable survey tool enables direct customer feedback. Merchants appreciate its intuitive design, actionable analytics, and exceptional support. The app offers a scalable pricing model based on unique visitors, making it affordable for all. It's described as a game-changer due to its seamless integration with Shopify.

April 7, 2024

The app helps us find our weak points.

Soulmate Factory
Denmark
About 1 hour using the app
February 20, 2024

Does not offer a free plan as listed on store, only a 7 free day subscription to the growth plan.

The Platter Girl
Australia
2 minutes using the app
CartKit replied February 21, 2024

Hi there, please note that we do have a free plan! You can downgrade to the free plan by clicking the profile Icon and going to the Plans & Pricing page. Feel free to reach out to our 24/7 live chat if you need more help :)

November 17, 2023

Perfect solution.

PROCAMPTEK
Canada
Over 2 years using the app
February 26, 2024

great app

The Revive
Canada
11 days using the app
November 7, 2023

nice customer services and quick replies. I like that it's on the shopify platform instead of jumping out to another website, which drove me crazy everytime.

polish.
Hong Kong SAR
16 days using the app
March 12, 2024

Very fast response in the chat, and always in the best way. They have very good service

TecTrends
Dominican Republic
8 minutes using the app
September 22, 2023

Peek is a must-have, especially in new stores. You will get valuable insights into your customers' journeys. I was able to identify potential problems with my site's design navigation and make changes to improve the customer experience, increase conversions, and boost sales. It really is a must-have!

BijouByDesign
United States
Over 1 year using the app
January 4, 2024

App and support are amazing!

Pawlegance
United States
7 days using the app
October 27, 2023

good so far, customer service was very helpful

GRIP6
United States
4 months using the app
October 20, 2023

Great app at a first look, I will give it a try with the Growth plan I will let you know if any problem. The replay section looks better than other apps, and the quick survey its a big plus. They also have sections, leads and many other features. I love it, cheers to the team

Rebuild Love
United Kingdom
10 days using the app