Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 15, 2024

La mas completa que he encontrado, manejo facil y muy intuitiva

Istantix
Spain
36 minutes using the app
June 3, 2024

got a free 100 session by donald. thank you

KUTTN
Singapore
3 months using the app
January 9, 2024

This App is soo informative! Especially when you have just launched your business and are eager to know what your customers are interested in the most. This app is also good for checking in on your marketing efforts to see which items are bringing your customers to your site. I was able to see that people are spending more and more time on our site, and I love that. There is no wait for support, and they are so kind and happy to help. I was only planning on doing the trial, but once I began to use it, I said, "Maybe we'll keep the free plan." However, we see that keeping this plan is vital, so we upgraded to the Growth Plan, which has all the features we need to be as nosey as we want. I can't wait for the Heatmap feature to launch. Give them a try, I promise you will not regret it.

Trendyville Boutique
United States
5 months using the app
July 26, 2024

The best app I have ever used. I used it for my previous store and I will be using for my new store - WIN WIN

The Kandy
Australia
5 minutes using the app
May 24, 2024

I've just begin testing it but so far all good. Donald has been super kind and friendly. I really hope this app help my business growth.

Mona Store
Mexico
4 days using the app
June 11, 2024

Best app for recording your sessions! good help from the team.

Vanity
Israel
22 days using the app
May 17, 2024

Fantastic app. Love that you can see your store from a customer point of view. Very helpful in picking up any script or store errors/broken links etc.

PinkScarlett
Australia
5 days using the app
June 7, 2024

easy integration and good customer support

Resa Collection
Belgium
About 1 month using the app
February 26, 2024

This app is the best replay app I've used so far. Please don't go ahead and download other ones because I've noticed they slow your store. This app does not do that. It is also providing me with the most detailed insights into customer users.

Lift Down
United States
6 months using the app
November 4, 2024

Good analysis of customer behaviour

Lizzy Fitzrovia
United Kingdom
3 minutes using the app