Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

January 4, 2024

App and support are amazing!

Pawlegance
United States
7 days using the app
January 24, 2024

Reviewing after installing so not much to tell apart from the speedy support from Mo.

Will update in 3 months.

ByContrast
United Kingdom
8 minutes using the app
October 20, 2023

Great app at a first look, I will give it a try with the Growth plan I will let you know if any problem. The replay section looks better than other apps, and the quick survey its a big plus. They also have sections, leads and many other features. I love it, cheers to the team

Rebuild Love
United Kingdom
10 days using the app
October 27, 2023

good so far, customer service was very helpful

GRIP6
United States
4 months using the app
November 3, 2023

Mo from support is super helpful and fast to action!! Kudos to Mo and the app. Great app to use to see the customer journey.

HYGR
Malaysia
7 months using the app
February 1, 2024

Waqas was very prompt and very helpful in sorting everything out for me. Highly recommended.

Body Jewelry Australia
Australia
7 minutes using the app
March 6, 2024

Really quick responses to questions. Like it so far.

Golden Apples Bookstore
United States
8 minutes using the app
October 25, 2023

New to this, but got support very quickly! I am trying the free version for now but depending on if I see an increase in traffic I may upgrade!

Dean Digital Design Co.
United States
About 1 month using the app
November 19, 2023

Great and immediate service from representatives at 11:11pm EST in the US on a Sunday. Amazing.

My Store
United States
3 months using the app
February 11, 2024

je ne l'ai pas encore utilisé mais le contact qui s 'est occupé de moi a été très agréable!Un grand merci!

Ianayah
France
20 minutes using the app