Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

October 6, 2024

Great service and easy to start with a free plan

Fantail Gin
New Zealand
7 minutes using the app
March 5, 2024

Great to be able to look and see whats going on in my store to help me change direction as needed.

Artistic Image Online
United States
10 days using the app
July 9, 2024

great app, extremely helpful for brand owners and to provide good customer service

Lovestruckapparel
United States
4 months using the app
March 12, 2024

Very fast response in the chat, and always in the best way. They have very good service

TecTrends
Dominican Republic
About 2 months using the app
June 3, 2024

got a free 100 session by donald. thank you

KUTTN
Singapore
3 months using the app
May 7, 2024

Great insights app with lots of useful information for increasing conversions.

Brainy Crafts
Romania
29 days using the app
August 20, 2024

Great app, but sometimes the full sessions are not recorded especially with purchase sessions

MORRIS HAIR
Lithuania
7 days using the app
June 17, 2024

Awesome app, free trial gives good chance to get familiar with features.

Smart Planter Ivy
Poland
9 days using the app
May 6, 2024

Does exactly what it says it'll do, with great support.

Winners Edge Pickleball Shoes
United States
25 days using the app
April 8, 2024

Quick and easy installation. Great service and polite support. Would definitely recommend it. I like the app and I find it useful to get more insights from my visitors. Thanks again

mom's secrets
Slovenia
2 days using the app