Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

Edited October 4, 2019

is a good tool for see what happened with customers inside the site, help us to improve our site and our site design

Motoboats us
United States
Almost 5 years using the app
Edited June 28, 2020

I do like the concept and do believe it can be very helpful to have a glance at what your visitors do. Well done!

Natural Tendance
France
Almost 5 years using the app
September 9, 2019

Great to see how customers interact with our site and checkout process. Will definitely be using this often.

AKILA
United States
Almost 5 years using the app
June 24, 2020

Have had it installed for a while now, allows me a brief overview of the customer journey to see where it ends so I can make adjustments. It's been good for me, no issues.

Xalia Boutique
United States
Over 4 years using the app
Edited March 10, 2020

I used this app to help me see what customers were searching & interested in. I recommend it! I am also glad its free. Thank you for providing this! I highly recommend.

Cates Closet Boutique
United States
Over 4 years using the app
November 15, 2019

We have been using the app for about a month and give us good information to make changes to improve the performance of the website.

MOTOBOATS COLOMBIA
United States
Over 4 years using the app
September 23, 2019

Very useful app. and its free. I can check all the customers behavior. Thanks Love this app!!!!!

GTU Furniture
United States
Over 4 years using the app
December 23, 2019

Very helpful app, with this app you can now know what your customers are looking for without the need to have all the complicated methods available in the market.

Nina Morena
United States
Over 4 years using the app
Edited July 4, 2021

I like it so far. And this app will help me out a lot in the future. Thanks, Better Replay for making a great and useful app I give you guys so my thanks.

saint-aubin-retail&-distribution
United States
Over 4 years using the app
April 28, 2021

My all time favourite App used on my Spotify website! So valuable for my business and seriously addictive.

Gifts For The Planet
Australia
Over 4 years using the app
CartKit replied April 28, 2021

AMAZING!!! Thanks so much! This review made our day.

We are thrilled to learn that you are satisfied with our app!

We are here for you whenever you need us.

Best,
CartKit ...