Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

April 29, 2024

Service was good and fast. Got help from Mo who was nice and helped me. He got me a 100 extra sessions in no time:)

OutsideBright
Denmark
About 1 month using the app
March 11, 2024

this is great app. it works as they promised.you get better replays of user activity. better and clear understanding with recording. hightly recommend this app. i got fantastic support from app developer especially Waqas. he is kind and supportive. resolves issue fast. readily available on email. that's the great part of this app.

SlaySmart
India
11 days using the app
August 7, 2024

used for a long time ...the best app

Valoreva
United Kingdom
About 2 months using the app
March 24, 2024

Really good to see what customers are doing . Learning a lot ! And what a very good support Peek has. Thanks !

René® København
France
29 days using the app
September 24, 2024

really good and informative app. staff are awesome too, particularly waqas

Top It
United Kingdom
2 days using the app
March 8, 2024

I chatted with Donald and he was quick and knowledgable with solving my problem. Definitely recommend this app!

InsertCASEable
United States
8 months using the app
May 17, 2024

Fantastic app. Love that you can see your store from a customer point of view. Very helpful in picking up any script or store errors/broken links etc.

PinkScarlett
Australia
5 days using the app
March 6, 2024

So far it's a great app. Mo was lots of help too!

Mamas Cubs Apparel
Canada
10 months using the app
June 14, 2024

Good app so far to check how customers act on your website.

Falorus
Pakistan
About 2 months using the app
May 24, 2024

I've just begin testing it but so far all good. Donald has been super kind and friendly. I really hope this app help my business growth.

Mona Store
Mexico
4 days using the app