Popcorn Replay Customer Visits

Popcorn Replay Customer Visits

From $9.99/month. 7-day free trial.
Rating (4.5)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

July 30, 2020

Languages

English

Powerful eCommerce session recorder. Record customer visits in your store to gain valuable insights!

Use session recording to see your store through your customers' eyes by recording live sessions on any device. With Popcorn Replay, you can easily identify and fix any design and layout issues, evaluate new ideas, and make data-driven decisions. Plus, our screen recording feature captures browser, location, device, and OS for each session, giving you valuable insights into your customers' behavior via replay. Try Popcorn Replay today and take your store's user experience to the next level!

Use session recording to see your store through your customers' eyes by recording live sessions on any device. With Popcorn Replay, you can easily identify and fix any design and layout issues, evaluate new ideas, and make data-driven decisions. Plus, our screen recording feature captures browser, location, device, and OS for each session, giving you valuable insights into your customers' behavior via replay. Try Popcorn Replay today and take your store's user experience to the next level! more
  • Record customer visits to your store for valuable activity-based insights.
  • See an events timeline, browser, location, device, and OS for each recording.
  • Mobile friendly: play session recordings on your mobile device for fast review
  • Share a recording via password-protected pages with your team for collaboration
  • Save your favorite videos for later reference and comparison when making changes

Pricing

7-day free trial

SILVER

$9.99/month

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 2,000 saved recordings

GOLD

$19.99/month

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 5,000 saved recordings

PLATINUM

$49.99/month

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 10,000 saved recordings

SILVER

$9.99/month

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 2,000 saved recordings

GOLD

$19.99/month

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 5,000 saved recordings

PLATINUM

$49.99/month

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 10,000 saved recordings

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

179 reviews

Overall rating
4.5
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to record and track customer visits on their websites, helping identify and resolve conversion issues. Its user-friendly interface and valuable data, even in the free version, make it a cost-effective solution. Many appreciate the responsive customer support. It's seen as a game-changer in creating effective marketing strategies and optimizing websites.

August 6, 2023

I was charged for three months and was never able to access over 2,000 recordings! This app isn't worth it .

Certified Textures
United States
Almost 3 years using the app
Conversion Bear replied August 7, 2023

Hi there,
Popcorn was used by your account since October 2020.

Since it was installed, we have not received any support ticket or email by your account. Our team is available to help through a live chat and email. We will be happy to solve any issues as they arise.

Please note the app billing plan was *manually* activated by the store admin on March 23rd, 2023.

As any other Shopify app billing charge - it is visible in plain sight inside each and every Shopify monthly invoice, under the "Apps" section.
A charge will be automatically deactivated once the app is uninstalled.

We have a satisfaction guarantee policy through which any of our accounts can be refunded with no questions asked.

Please let us know if you need any further assistance via email - support@conversionbear.com.

Edited September 6, 2023

I just installed this app and so far so good. I can not really say more at this point in time. it is easy to install, I did a test run and it it recorded my session. I uninstalled Nope, I already un installed it. It recorded my own visits, I don't need that. There's is no way to turning it off, not that I could find any without asking for help. I am to busy, to do that. That app is not for me.

Alexa Martha Designs
United States
About 6 hours using the app
Conversion Bear replied September 6, 2023

You can avoid recording your own visits by excluding your specific IP, inside the settings tab. We record store admin sessions to make it easier for merchants to test the app during trial period.

November 28, 2023

Excellent App!!! it Help us to improve our e-commerce in a customer vision! I Really Recomend it!!!

Rede & Shop
Brazil
9 minutes using the app

About this app

Launched

July 30, 2020

Languages

English

Built by Conversion Bear

About Conversion Bear

4.9 average rating

4 years building apps for the Shopify App Store

Shimon Hatarsi 45, Tel Aviv, Tel Aviv, 6249246, IL

Support

Send a message

support@conversionbear.com

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Receiving store reports through email, Telegram, and Slack