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Popcorn Replay Customer Visits

Watch your customers in action. Replay session recordings.

Shopify app insights
  • Popular with businesses in the United States

From $9.99/month. 7-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

Key values section

Watch your customers in action

Numbers alone can’t reveal how customers really interact with your store - we can, with our first e-commerce dedicated session recorder!

Eliminate guesswork

Track each customer’s journey from the minute they enter your store until the sale is complete. Find and remove blockers instantly.

Simple and efficient

One click to record. No code needed. Experience your store through the eyes of your customers, identify problems and save sales.

App details

Popcorn Replay Customer Visits

Popcorn Replay Customer Visits

NEW FEATURE: Mobile session player

Experience your store through the eyes of your customers

When examining your buyer journey through numbers only, you are likely to overlook crucial store experience pitfalls. When it comes to your buyers - don’t stay in the dark. Now you can experience your store through the eyes of your customers!

Use Popcorn Replay to assess what's working, repair what isn't and evaluate new ideas. Session recordings help you focus on the things that are important, and eliminate elements that are less effective or harmful - saving you both time and money.

Track sessions

Tracking your customers’ clicks, taps and mouse movements makes it easy to identify usability issues on the fly. Use this information to discover problems in your add to cart and checkout flows, and solve them early on.

Dedicated for e-commerce only!

We built this from scratch with 1 person in mind - you. Get access to our unique customer timeline. Observe significant events like product page visits, cart page abandonments, and fully converted sessions. Pinpoint the biggest opportunities for improvement to save time and money - focus on what matters most.

Discover pitfalls and save your sales

We record live sessions on any device. See the browser, location, device and OS per each live session recording. Discover technical bugs and pitfalls early on. Act quickly to fix them, recover abandoned carts and win more sales.

Easy 1 click setup - developer free

No developers needed! Popcorn Replay works instantly with any store theme with 1 click. From the moment you enable the app in your store it will record live sessions on any device.

Around the clock support

We take pride in our dedicated support team. As store owners ourselves, we are determined to help you grow your business and reach your sales goals.

Key Features

  • Record and replay live customer sessions
  • Records customer sessions on any device - desktop, mobile or tablets
  • Share recordings
  • Exclude your own ip from recordings
  • Watch recordings on your mobile device
  • Bot filters
  • Exclude countries from recordings
  • Bulk delete sessions
  • View a timeline of each customer's significant actions - products viewed, cart viewed, checkout begun and checkout completed
  • See browser, location, device and OS information inside every recording
  • World’s first e-commerce dedicated live session recording app
  • Works out of the box with any other app or theme
  • Activate the app in 1 click and start recording today

Launch date

Popcorn Replay Customer Visits

Popcorn Replay Customer Visits

NEW FEATURE: Mobile session player

Experience your store through the eyes of your customers

When examining your buyer journey through numbers only, you are likely to overlook crucial store experience pitfalls. When it comes to your buyers - don’t stay in the dark. Now you can experience your store through the eyes of your customers!

Use Popcorn Replay to assess what's working, repair what isn't and evaluate new ideas. Session recordings help you focus on the things that are important, and eliminate elements that are less effective or harmful - saving you both time and money.

Track sessions

Tracking your customers’ clicks, taps and mouse movements makes it easy to identify usability issues on the fly. Use this information to discover problems in your add to cart and checkout flows, and solve them early on.

Dedicated for e-commerce only!

We built this from scratch with 1 person in mind - you. Get access to our unique customer timeline. Observe significant events like product page visits, cart page abandonments, and fully converted sessions. Pinpoint the biggest opportunities for improvement to save time and money - focus on what matters most.

Discover pitfalls and save your sales

We record live sessions on any device. See the browser, location, device and OS per each live session recording. Discover technical bugs and pitfalls early on. Act quickly to fix them, recover abandoned carts and win more sales.

Easy 1 click setup - developer free

No developers needed! Popcorn Replay works instantly with any store theme with 1 click. From the moment you enable the app in your store it will record live sessions on any device.

Around the clock support

We take pride in our dedicated support team. As store owners ourselves, we are determined to help you grow your business and reach your sales goals.

Key Features

  • Record and replay live customer sessions
  • Records customer sessions on any device - desktop, mobile or tablets
  • Share recordings
  • Exclude your own ip from recordings
  • Watch recordings on your mobile device
  • Bot filters
  • Exclude countries from recordings
  • Bulk delete sessions
  • View a timeline of each customer's significant actions - products viewed, cart viewed, checkout begun and checkout completed
  • See browser, location, device and OS information inside every recording
  • World’s first e-commerce dedicated live session recording app
  • Works out of the box with any other app or theme
  • Activate the app in 1 click and start recording today

Launch date

Pricing 7-day free trial

See all pricing options

SILVER

$9.99/month

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 2,000 saved recordings

GOLD

$19.99/month

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 5,000 saved recordings

PLATINUM

$49.99/month

  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
  • 10,000 saved recordings

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Londonland Designs

    Location United Kingdom
    Time spent using app 11 days

    My favourite new app! This is so useful and customer support are quick to answer questions. Thank you.

  • KUKUVAYA Ideas

    Location Greece
    Time spent using app Over 1 year

    Great app, easy to use, and really helpful. I can watch my customer's journey and understand how they behave, what they like, and what they don't like.

  • Daniela's Boutique LLC

    Location United States
    Time spent using app 13 minutes

    OMG i tested this out and this is awesome this will for sure help me see what they are looking at where I can do more promos on so excited!!

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