Reviews (622)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its insightful analytics on customer behavior, aiding in store improvements and conversion optimization. Features like session recordings and surveys are essential for collecting customer feedback. The app offers a user-friendly interface and a free plan option, does not slow down store performance, and provides excellent customer support, making it a favored choice for enhancing customer engagement and feedback mechanisms.

July 14, 2021

Since day one this app has been great to give us an idea of where we need improvements. The recent updates are just cherry on the top. Highly recommend this app!

Devoteewear
Canada
6 months using the app
CartKit replied July 20, 2021

Thank you for the wonderful review! We're happy that this app was able to help you. Do let us know if you need any assistance :)

-Waqas.

March 18, 2021

Really fantastic app! It works very well! I look forward to trying the new feature for the heatmaps!! Thank you for creating it! Super recommended!

Floor Studio NDSM
Netherlands
6 months using the app
Edited January 6, 2021

Uso quest'app da un pò di mesi. Ho il piano gratuito che ti permette di visualizzare 10k registrazioni al mese che al momento mi sono più che sufficienti. Svolge egregiamente il suo lavoro. Consigliata

Vittoria Official
Italy
6 months using the app
Edited July 3, 2021

A remarkable app, I quickly identified multiple glitches/ issues in my website and was able to address them instantly instead of trying to decipher flowcharts. Excellent.

killsblackmould
Australia
6 months using the app
September 4, 2019

It really helps to see what my potential customers are looking at the most! It has been a game changer for us! I am so glad to have found this app. If you want to know where your customers spend their time on your site this is the app to use!!!

the berry good elixir company
United States
5 months using the app
Edited August 16, 2021

It really helped understand how the customers navigate the site and where they might get stuck. Quite valuable. Def. recommended.

Walt's Comic Shop
Germany
5 months using the app
February 21, 2023

so help a full app to find the place that needs improvements in the store and the great support from them.

Aclosy
India
5 months using the app
CartKit replied February 22, 2023

Thank you so much for the feedback and for sharing the word about us! We're so glad you like the app and support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help!

-Waqas.

June 14, 2020

It is my first day testing the app and replays are looking good. Pricing seems reasonable and free plan leaves you time to test it.

RegalosBaby
Spain
5 months using the app
February 9, 2021

The app is not working effectively anymore, please can anyone from the developer team give us some help

Moroccan Interior
Morocco
5 months using the app
June 10, 2021

I love this app! It definitely helps you with things you could do better and customer activity on your site.

Orphic Decor
United States
5 months using the app