Reviews (2,741)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 26, 2019

This is a great app to really show you how the customer interacts with your website and follow their movement patterns to redesign your website to allow customers to find what they are looking easier.

Suzy Levian
United States
4 months using the app
March 10, 2020

Works well! It really helps seeing how people browse to figure out where the issues are in order to fix them

Tech & No Tech
United States
4 months using the app
Edited October 13, 2019

Gives a video replay of what customer did in the store. This app is so useful that i watch the video replays everyday in the evening and update anything that could make a conversion, it’s very useful

Fandom Shop
Canada
4 months using the app
December 31, 2020

This app has helped me better understand visitors on my websites. I have been able to make some adjustments to help my site because of this app. Best part is that its free!

Jeauxette
United States
4 months using the app
Edited November 22, 2019

It is endlessly fascinating and useful to observe the way customers navigate my site, and I am so glad to have found a free app that does such a good job! Incredibly easy to set up and use. My new favorite thing!

Porter Teleo - Studio
United States
4 months using the app
September 4, 2019

nice app this way you can understand your customer better..and this is worst that i have to mention at least 1000 characters for review..

Trendy Lehengas
India
4 months using the app
November 9, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Yolovedog
China
4 months using the app
November 12, 2019

Great, easy to handle app. I love the free feature, I can try it before Actually buy. Super interesting to see what people actually do on the site.

JewelsByMisha
United Kingdom
4 months using the app
July 31, 2019

Wonderful app, loved the app a lot. Helps for Analytics for all viewers, it can help with abandoned cart reasons.

Swifteria
Hong Kong SAR
4 months using the app
August 22, 2019

Easy to use and very useful! I highly recommend installing to your store especially if testing a theme

Cool Life Hacks
United States
4 months using the app