Reviews (2,741)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited September 4, 2019

A really mind-blowing app. I was amazed by the results and the seamless replies I saw from my visitors. I very much recommend this to all merchants so they can better understand their visitors and see their store from their visitors' eyes. I will be taking serious corrective actions in my store to try to increase my customers' engagement and convert more sales based on what I see.

متجر بيبي كير
Saudi Arabia
3 months using the app
December 13, 2020

very useful app that i enjoy using it helps your business understand what customers do when they browse your website

AMARÉ
Canada
3 months using the app
Edited June 10, 2020

This app is very useful to see how your customers viewed your website. It shows you how to improve your website. I personally use this so I can see what I need to add to the website myself.

Blue Light Glasses
United States
3 months using the app
November 2, 2019

I used this app to understand my website User Experience and user journey. It helped me a lot. Good Work :)

Lexther
Canada
3 months using the app
September 3, 2019

This is a great app, it is amazing that this is free for everyone to use. i would recommend it to anyone to use

YVR Cookie Corp.
Canada
3 months using the app
Edited September 12, 2019

Fantastic app, helps a lot to gain an insight in what customers are looking for. Great to find out how to improve your store!

Yarrow House
Netherlands
3 months using the app
May 5, 2023

App works well, great customer support. You can see replays of the sessions of your customers in the app

MyMapPrint
Germany
3 months using the app
July 10, 2021

This app is beautiful to use, reall seemless flow from everything to the layout, the design, the support offered. Gives you analytics to really help you understand what customers are hesitating at, what point they give up. More insight than you thought you needed but its helped me smooth out some huge flaws in my site. Thanks!

Get Hard
United Kingdom
3 months using the app
May 2, 2020

toop este appp
muito agradavel
recomendo muito pra todos mundo
recurso muito bom
gostei
adorei

Express Utilidades
Brazil
3 months using the app
Edited June 11, 2020

I used this app to help me see what was wrong with my site. It kind of works. Not sure how accurate some of them were.

Core Sidekick
United States
3 months using the app