Reviews (2,741)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 19, 2023

Great and immediate service from representatives at 11:11pm EST in the US on a Sunday. Amazing.

My Store
United States
3 months using the app
March 2, 2023

Great app, helps a lot to see where you need improvement. You get to watch exactly what the customer did on your store.

OVER ELEVATE
United States
3 months using the app
July 28, 2020

Really impressed with the app. Easy to setup and use. I would definitely recommend this app for your store.

Double A Custom Printing & Design
United States
3 months using the app
January 14, 2021

app works well easy to use. Could do with a few more added features but was good overall should of downloaded

Fame Drinks
United Kingdom
3 months using the app
February 16, 2020

i used this app before this is suck a great app I recommend all of this ecomm players to hunt this !

BabyShines
Australia
3 months using the app
April 18, 2019

Can't believe this is free. Great app. In the first day using it I got great insights on the way that people are using my store.

ReegGear
Canada
3 months using the app
Edited May 14, 2020

THIS IS A VERY IMPORTANT TOOLS FOR EVERY E COMMERCE STORE. IT HAS HELP ME TRACK HOW CUSTOMERS INTERACT WITH MY SITE. THANKS

yankistor
Nigeria
3 months using the app
November 25, 2019

amazing to be able to see an exact screen video of a customers user experience, this will really help improve our site.

Waxify Candles
United Kingdom
3 months using the app
Edited September 3, 2020

I use this app because I'm curious to who looks at my products and where they are from. This app is pretty good.So far so good. the app could group each person that looks at my page.

Next Level Lipz
United States
3 months using the app
CartKit replied September 4, 2020

Thank you for taking the time to write a review, we appreciate your feedback! :)

March 8, 2020

great
ookokik i really enjoy it could be better but not bad for the first time and i really appreciate this

Snow Skin Official
United States
3 months using the app