Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited July 29, 2020

A really great app. It has been very helpful for us to make our work efficient. I would like to continue using it.thank you! .

SABAO Online Shop
Japan
Over 3 years using the app
December 3, 2020

excellent work, nice to do business with these guys, they offer so much for all success. Well done and keep on

Skrootz Direct
United States
Over 3 years using the app
July 12, 2020

This "Screen Recorder" app is fantastic! So useful to see what my customers are doing on my website and what parts they're focusing on.

My only issue is that it has session limits. Although this wouldn't normally be a problem. I want to see what customers do on my store when I make certain adjustments or maybe even what different types of customers do once coming to my store from an advert.

Another good feature would be to filter by the tags and date.

Apart from that, it's all great for a free app that all you need to do is install on your store, press enable and leave it.

Love By Letterbox
United Kingdom
Over 3 years using the app
Edited November 14, 2019

This did just what I needed it to do. Easy to use and great value! Thank you! This app is helpful to understand the behavior of site visitors and to get a grasp of where they usually fall off.

Wanderer Traveling Boutique
United States
Over 3 years using the app
December 18, 2020

This is a fantastic app to learn about website user behavior and how they interact with any feature, product or functionality that your site offers. Highly recommended for anyone looking for website optimization opportunities. Helps you identify conversion drop off points or where users lose interest and bounce. A free service like this is invaluable - especially when session recording apps can be costly to run.

DC Concerts
United States
Over 3 years using the app
August 20, 2019

Just started using it. Seems promising so far. I only have been able to review 2 sessions. If it continues to work like this, it will be amazing.

Little Toader
United States
Over 3 years using the app
October 21, 2019

This really helps to see where people are starting with my website and how they are choosing to get to other pages. So helpful.

INDIEHOUSE modern fragrance bar
United States
Over 3 years using the app
January 28, 2020

Great insight in to website activity, i would recommend highly Gives you a great insight in to how your customers navigate around the page

Berties Pet Boutique
United Kingdom
Over 3 years using the app
June 4, 2020

helpful and easy to use.helpful and easy to use.helpful and easy to use.helpful and easy to use.helpful and easy to use.

Beauty OA
United States
Over 3 years using the app
September 11, 2019

This is very good app, if you are running a business you need this on your website. Now i can see what my site is lacking.

TRESLUSH
United States
Over 3 years using the app