Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

September 30, 2019

good app works well. would be good if it didn't put a random black box of page text on an angle, assuming this gets fixed I would highly recommend.

Ape Industries MTB Straps
New Zealand
5 months using the app
Edited July 17, 2020

Saw this in shopify app and think to have a try as my shop have no visitors add to cart. Read comments under reviews are good, hope it really works.

Home Trick Living
Malaysia
5 months using the app
November 13, 2019

Good to spy clients. Very interesting
But i don't think the locations are all true. And the free mode doesn't give enough informations

Storenta
France
5 months using the app
August 23, 2020

I haven't fully used the app. But it has been helpful thus far to see how customers navigate the site and determine what changes are necessary.

Agni NY
United States
5 months using the app
Edited June 24, 2019

This is an amazing app , real view of customers' desktop and it's mouse too. I'ts really very helpful

BOARD OF SPECTRES
India
5 months using the app
May 3, 2020

I wanted to use this app to figure out weak points in my shopify store. Hope to get all my weak points. Thanks Replay :)

essentialsuppliesindia
India
5 months using the app
Edited June 29, 2020

good app a bit creepy tho lol hahahahahahahhahhhahahaahahahahaahahahahahahahahahahahaahahahahahahah

zomersbestevriend
Netherlands
5 months using the app
Edited May 19, 2019

Great app, I wish you were able to segment the sessions by view time & pages visited etc. would help segment the most valuable sessions. The App is easy to use, we'd just like to see more Sessions in the dashboard.

www.run1.co.uk
United Kingdom
5 months using the app
July 16, 2020

i used this app to record all the vistors view in my web site, so i recomend it to all the dropshipper business owner

Abiboy
United States
4 months using the app
Edited April 20, 2020

I used the app to help track visitors to see what i can do to improve the sites i make. This helps me see what the users are doing and where the problems occur. The only thing is that idk if its the replays that glitch sometimes or the actual site having a issue.

SnoozPetbeds
Canada
4 months using the app