Reviews (2,742)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited June 17, 2020

Happy with it works great and fast using without problems till now. But i used it today and till now i am very happy with it. Perfect

MOSANDE
Netherlands
2 months using the app
January 18, 2020

This is the FUTURE!! I really like how I can change the speed in the essence of saving time while still collecting useful data.

Yangsters Shop
United States
2 months using the app
March 11, 2020

Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.

HARENC
China
2 months using the app
Edited July 5, 2020

use better replay, it ir like, you work while you sleep you can see all thing from you business, that great

desireshoponist
United Kingdom
2 months using the app
August 22, 2023

Quick customer service! Am new to the app so they were very helpful and even gave me some free sessions for being new!

Anthropos
United States
2 months using the app
June 4, 2019

Love this App, provides so much insight, real time also. Highly recommend for any website analysis that might need to be done, easy to install and use also.

Crafted In Time
Australia
2 months using the app
May 31, 2020

this apps really useful, i really love it. it help me to see my customer when they come to my website

Total Workout
Indonesia
2 months using the app
August 29, 2020

First time using it, no problems. It’s easy to navigate and understand. It literally shows your your customers are doing on your site.

Shopforsmarthome
China
2 months using the app
November 10, 2019

Awesome app!! It's really really what I needed to understand my audience. Now I see how my visitors behave when they view my website .. I see what attracts them and what they are looking for .. so I can improve from there. Amazing data. Thank you for creating such a great app for FREE! Everyone needs to install this. I mean EVERYONE!!

SHERATIQUE
Saudi Arabia
2 months using the app
Edited June 15, 2020

The Replay Live Session recordings helped me understand what my customers wanted. I could see where they were going and what I was missing in my store. Would suggest this for anyone!!

Michelle's Other Closet
United States
2 months using the app