Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

October 16, 2019

This app shows me where persons are logging in from and what they are doing looking for on my page. I am still observing it though.

LUS Wear
United States
4 months using the app
November 5, 2019

The application is great.
and it's totally free compared to Hotjar.
It is very, very complete.
However, to be in legislative force, the site numbers must be blurred.

Mini-Bump™
France
4 months using the app
July 31, 2021

I just started using this and so far, so good. I do notice some of the videos recording are much shorter in duration on what it says in the duration & date column of the report.

Jedbaby
United States
4 months using the app
Edited May 3, 2019

Easy to install. I hope it remains Free. Have had this for a week, no problems so far.

Affordable Wine Themed Prints
United States
4 months using the app
June 9, 2020

just installed it and it is working well. The geotag is not that accurate but I do not mind it. Hope it helps.

Denlia Creations
Greece
4 months using the app
November 30, 2019

Works fine, sometimes i cant see the replays. But helped me to understand better the user behavior in my store

8AM Shop Brasil
Brazil
4 months using the app
December 15, 2019

I found it interesting to see what pages people visit at my store and I changed some of those pages to improve it.

MARIGOLD KIDS
Australia
4 months using the app
December 31, 2020

I like how you can see what your customers click on and potentially will purchase. Its great information.

Good Glam Boutique
United States
4 months using the app
October 27, 2023

good so far, customer service was very helpful

GRIP6
United States
4 months using the app
Edited April 22, 2020

Love love love this app it is so good I was searching for this sort of feature and found it! Recommend this app to everyone looking to see who is coming on their app and what they are doing on there

yourlashpluguk
United Kingdom
4 months using the app