Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

January 8, 2020

Amazing app, easy to use and very valuable to analyze your customer behavior on your landing pages !!

Tokoro Cases
Canada
About 3 years using the app
May 25, 2019

i used the to see the customers expérience and it's handsome ! thank you very much , i recommend it !

SCROLLSHOP
Réunion
About 3 years using the app
Edited October 2, 2019

I used this app to help me identify why I have consistent traffic to my site and a small number of people adding items to their cart, but I'm not converting any of these visitors into customers.

Sinsational Vibez
United States
About 3 years using the app
September 7, 2021

Highly recommend you download this app! It helps me review and analyse the online store, and the cs is very good.

FITSPOBAND
Hong Kong SAR
Almost 3 years using the app
May 20, 2020

Easy to use and gives insight into how my customers navigate my shop. Great for finding out why people leave without buying.

Natoarmband.se
Sweden
Almost 3 years using the app
February 13, 2023

The app works well and customer service is great.
The app works well and customer service is great..

Petponia
United States
Almost 3 years using the app
CartKit replied February 17, 2023

Thank you for leaving us 5 stars review. We are glad to have you with us and really looking forward to helping you in every possible aspect. Great to have you with us.
-Mo

November 8, 2019

BEST APP . PERIOD. i wish i can see more of the previous day's but wow . ilove this app. THANK YOU SO MUCH

Luscious Eyelashes
United States
Almost 3 years using the app
Edited November 15, 2019

This app shows an actual recorded (anonymized) sessions as the website visitor navigated it. Lots of insight to be gain from that type of data.

Super easy to install and use, simple dashboard. And...FREE. Love it. I would pay for it. Good job! As a small business owner, tools like this have a big impact on spending and risk management decisions.

Korrupt Label
United States
Almost 3 years using the app
Edited February 22, 2023

Veldig fornøyd med appen og kundeservicen. Denne appen hjelper meg å se hva kundene liker og ikke liker. Takk!

Elysiaanjewelry
Norway
Almost 3 years using the app
CartKit replied February 22, 2023

Thank you for your review as we appreciate it. Really looking forward to making your experience a good one with us.
-Waqas

Edited March 27, 2019

Most excited I've been about an app since I've had shopify. highly recommended and of course they were generous enough to offer it at no charge. Most useful app, period.

shopclaudialobao
United States
Almost 3 years using the app