Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 20, 2023

It is amazing, it really helps me understand my customers´behavior while on my site in order to take action to optimize.

Tetes.co
Colombia
Almost 3 years using the app
June 9, 2020

HOLY CRAP! I could see everything! This is crazy! I cannot wait to see what I can discover with my customers habits in the future!

Freck and Soar
United States
Almost 3 years using the app
July 7, 2021

This app does what it claims. I am loving the features which are quite useful in the optimization of the store.

Spacebuff Shop
United States
Almost 3 years using the app
October 21, 2023

very good

MyGoal
Lithuania
Almost 3 years using the app
May 7, 2024

Great insights app with lots of useful information for increasing conversions.

Brainy Crafts
Romania
29 days using the app
July 19, 2020

Love this app. Takes all the guesswork out of how customers interact with your site. You get videos of exactly what each customer did on your site with just selections redacted. Very useful to understand customer behaviour. Sometimes the duration data and location of users seems to be out but it really is a very small price to pay. Would thoroughly recommend. Awesome app.

retractionfootwear.com.au
Australia
Almost 3 years using the app
November 13, 2019

Excellent! Easy to install. Does exactly what it says and freakishly real! Invaluable tool to see how customers actually interact with your site.

australianfiresupplies
Australia
Almost 3 years using the app
Edited December 30, 2019

I recently downloaded this app to see customer behavior on my site. This is exactly what I needed to see how specific target add groups behave on my website.

Update* its been about two weeks since I installed the product is so good I had to update my review. Every ecommerce platform needs this it has even provided me the information needed to make my site more "consumer friendly" and easier to navigate

goldfevermiami
United States
Almost 3 years using the app
December 29, 2020

I like it so far, see the benefits of viewing and can help customer retention, i was referred by a fellow boutique owner she expressed her happiness so I decided to join

Shes Cute Boutique
United States
Almost 3 years using the app
July 25, 2019

Amazing, unique and inciteful app plus it's free there is no reason why you should not be installing this!

Gamers247
United Kingdom
Almost 3 years using the app