Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

October 19, 2021

Really useful app! I was amazed by how the recordings are. I suggest you to try it yourself ;) Don't forget after 7 days the plan changes automatically! But super nice app!

King Crystals
Netherlands
3 months using the app
January 9, 2020

Recommended! I used this researching the behavior of my customers....................................................

XoticGearsPH
Philippines
3 months using the app
November 15, 2019

really awesome application I can figure out what I need to change and maintain for my shop to become profitable

FitandSpired
Philippines
3 months using the app
September 7, 2020

Great app to view where the bottlenecks are or where the hotspots are on your website. This has been helpful for our business.

Bantu Coils
United States
3 months using the app
May 25, 2019

Good little app, my only complaint is it does not show enough recorded sessions from the week. The dashboard is too small to gather enough data to see what is happening on the site.

Kids Room Depot
Canada
3 months using the app
September 6, 2019

works as described. just started using. will monitor for future performance. currently free so cant complain.

Baked Cravings
United States
3 months using the app
September 17, 2020

The video doesn't record details of when a user clicks on a dropdown. The video only captures the final selection. But video quality and controls are great.

Jack's Cookery
United States
3 months using the app
July 31, 2019

Helpful to see how users interact with the website. Really appreciate that it's free, and if you're a small business you can see most of your users actions.

Boutika
United Kingdom
3 months using the app
September 15, 2019

Great App but doesnt give data for past 6 or 12 months. Also doesnt give data on the best collection

LEGITKICKS
Canada
3 months using the app
Edited January 6, 2020

The limited sessions and the price need to be better thus it is lack to some important features which online store need to improve .

SisBrothers
Saudi Arabia
3 months using the app