Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

August 18, 2020

First time I've used an app to track customer journeys though my site and its working perfectly. Easy to install and set up, (well there is no set up - just turn it on!)

I've seen a couple of customer visits already.

Reference to Heatmap may be misleading if you are expecting some fancy reporting but as a free, session recording feature, it's faultless.

Pet Deal Hunter
Ireland
27 days using the app
September 7, 2023

Best support ever

nitroushub
Egypt
27 days using the app
May 7, 2020

pretty good to see how people are acting on your website etc. recommend for whoever is starting up and needs to know how they are performing

Hoodieoftheday
Canada
27 days using the app
September 14, 2019

best app ever works great in my store keep up the great work have a wonderful day enjoy drop shipping

ultamatesuperstore
Canada
27 days using the app
August 23, 2019

love that this app is free! has helped me make some changes to my site that should improve customer experience.

olive + pepper
United States
27 days using the app
October 22, 2022

Great app I don't know why i didn't download this before best app ever would definitely recommend to everyone!

Bargainplace
United Kingdom
27 days using the app
August 11, 2019

this app is very handy for understanding the needs of the customer and boosting sales :) it came in handy

MrRagz
United Kingdom
26 days using the app
January 10, 2020

Great app so far to track conversions. Would recommend to anyone interested in improving conversions.

International Images
United States
26 days using the app
Edited September 28, 2019

Must have app!! Understand your customers easily and get feedback on each visit with session recording.

ahlastore2019
Algeria
26 days using the app
November 16, 2020

Really like this app! Comes in very handy to see what your customers are doing and how to improve this.

Meubelen Robbrecht
Belgium
26 days using the app