Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

Edited June 15, 2020

this is very nice app. i truly like this. it did helps to spy the customers and give chance to improve your listing

Gyamax
Australia
2 months using the app
Edited October 14, 2019

very straight forward to use and a very good insight into how exactly my customers are behaving on my website.

KikiOutlet
United Kingdom
2 months using the app
Edited April 23, 2020

fantastic i use just to try and now i'm gonna use with my new shop and see how does actually do! thanks

The Perfect Selfie
Italy
About 2 months using the app
Edited June 23, 2020

Very nice app to use. Sometimes the recording sessions are not correctly displayed but still nice to have.

TheGiftry
United Kingdom
About 2 months using the app
January 6, 2020

I use this application helping me to get a view on my on-line store; It's a well done application...

JAMES & JACOB
France
About 2 months using the app
November 13, 2019

A customer's POV is very useful, definitely would recommend this app, useful for adjusting your website and better understanding your customer base/their interaction with you.

dead gal shop
United States
About 2 months using the app
June 7, 2024

great app!

velour
Netherlands
About 1 month using the app
November 30, 2020

Love this app, it helps me know we’re my audience is coming from the most. I can waiting to get started.

GoddessHairGlamour
United States
About 2 months using the app
Edited January 27, 2020

This app is useful, I can see how my customers are looking at my site. However it could be better if you could filter out your own ip so it didn't track the times you were on their doing maintenance on your own site, also a heat map of all the recordings would be helpful too. I also think it isn't recording every visitor as some of my customers didn't seem to appear on it, though it does seem to get the majority. Currently the app is free so it is totally worth it for what you get.

Puppie Proof
Australia
About 2 months using the app
Edited October 22, 2019

Does what it says on the tin. Allows you to see what people get up to on your website which will hopefully allow us to improve the viability of our store.

4AllGadgets
United Kingdom
About 2 months using the app