Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 14, 2019

Good app, very helpful with my tasks so I would give this app 5 and a half of a star with a caveat so good.

boostconservative
United States
Almost 5 years using the app
September 12, 2019

this app is fantastic. and the fact that it is free makes it even more fantastic. Nothing like seeing what your potential customers are doing on the site you worked so hard to put together. 100% grade A+

HYPEMAKERZ
United States
Almost 5 years using the app
Edited June 28, 2020

I do like the concept and do believe it can be very helpful to have a glance at what your visitors do. Well done!

Natural Tendance
France
Almost 5 years using the app
June 24, 2020

Have had it installed for a while now, allows me a brief overview of the customer journey to see where it ends so I can make adjustments. It's been good for me, no issues.

Xalia Boutique
United States
Over 4 years using the app
Edited March 10, 2020

I used this app to help me see what customers were searching & interested in. I recommend it! I am also glad its free. Thank you for providing this! I highly recommend.

Cates Closet Boutique
United States
Over 4 years using the app
November 15, 2019

We have been using the app for about a month and give us good information to make changes to improve the performance of the website.

MOTOBOATS COLOMBIA
United States
Over 4 years using the app
September 23, 2019

Very useful app. and its free. I can check all the customers behavior. Thanks Love this app!!!!!

GTU Furniture
United States
Over 4 years using the app
Edited July 4, 2021

I like it so far. And this app will help me out a lot in the future. Thanks, Better Replay for making a great and useful app I give you guys so my thanks.

saint-aubin-retail&-distribution
United States
Over 4 years using the app
October 31, 2019

Just started using app blows away heat mapping this is awesome product highly recommend to all store owners

USA Service Animal Registration
United States
Over 4 years using the app
April 28, 2021

My all time favourite App used on my Spotify website! So valuable for my business and seriously addictive.

Gifts For The Planet
Australia
Over 4 years using the app
CartKit replied April 28, 2021

AMAZING!!! Thanks so much! This review made our day.

We are thrilled to learn that you are satisfied with our app!

We are here for you whenever you need us.

Best,
CartKit Team