Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

January 23, 2020

It's been helping me see what my customers are looking for. I love that it offers the option to see what they do and don't like.

BossLady's Empire
United States
13 days using the app
June 3, 2020

I found this app very much useful in my initial stage fo starting out with Shopify. Now I m getting very much high conversions after tuning with the heatmaps on my website.

Live Easy Co.
India
13 days using the app
November 22, 2023

Ready to see how this application works. This is a big selling period so the additional insights will be very helpful. Very intuitive application and great customer service.

Used By God
United States
12 days using the app
December 4, 2020

I used this app to improve my store user interface. Nice app to track the activities of your customer. I recommend every shopify user to use this app

ProblemSolved365
Ireland
12 days using the app
October 28, 2023

Amazing support!

Megabyte Concept
Greece
12 days using the app
November 18, 2023

Awesome app so far

One Stop Jewelry and More Shop
United States
12 days using the app
September 6, 2020

Great

Boxmasker
France
12 days using the app
April 14, 2020

I use it by my self, for now, it's so good but I don't have visitors for now so I don't know I hope it still working same even have a missing part in the record but at least give value and for free I recommend

NAJAH KG
Qatar
12 days using the app
November 22, 2023

Super useful. Recently I have been running into many issues regarding the add to cart buttons and that was creating a lot of fallback with conversion rate and even sessions (somehow). Using Peek! I was able to locate where the issues were taking place and how everything is running on my customer's side. Thankfully after resetting my codes for shopify back to default, I'm able to receive more sales and the issue occurs less often.

Thank you for your service,

Highly recommend!

Austrige
Canada
12 days using the app
Edited January 27, 2020

It's been amazing. I added it today and have already found three things I need to change to help with the customer navigation experience.

Visionary Protege
United States
12 days using the app