Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

September 13, 2021

toop, servizio clienti ottimo e app molto funzionale. risposte immediate per qualsiasi dubbio o chiarimento da parte degli sviluppatori

turboshower
Italy
10 days using the app
May 19, 2019

This app is pretty cool so far. I am excited to see my store through the customer's eye to enhance my business decisions.

Proud Adventures
United States
10 days using the app
September 17, 2020

Wowzers.... installed this in less than 30 seconds, enabled it - you could move that toggle down so it is more obvious but was super quick. already spotted my mistake on buyaflag.co.uk website and will be changing tomorrow.
This app should come already installed on shopify.
After 3 mins installation would def recommend!!!

oh and if you want a flag - come visit buyaflag.co.uk :)

Buyaflag.co.uk
United Kingdom
10 days using the app
August 26, 2019

Amazing! Great insights, easy dashboard, powerful tool! Thank you for keeping this app free! Better than the other apps!

Oh Capris
United States
10 days using the app
October 31, 2019

seems to work well for now. Just tried it myself by going on my website and using it quickly. Replay got instantly downloaded on the app.

LPPM
Switzerland
10 days using the app
May 25, 2020

good, i think it's best to see how upgrade your conversion and do more sales thanks for this good app

RSVSTUDIO
France
10 days using the app
September 15, 2020

Did a record test, and it got my location almost correct, but i could see all that was happening on the website.
Let´s see what i can learn about my future customers with this app. For now it works. Thank you.

NVCreationsPT
Portugal
10 days using the app
May 23, 2023

Mo was the person that helped verify my site and get 100 extra sessions free, he was friendly and very helpful, thank you for the friendly customer service.

PET VILLAIN
United States
10 days using the app
Edited January 20, 2020

Cut me off at 1329 sessions, not 5000. Not sure why, but if thats the case it's not much help.
Otherwise not bad.

*** UPDATE
Jason reached out to me with some good help, and things are fine now.

For those who say it doesn't help, I disagree. It showed exactly what my customers are looking at , but more importantly what they are not looking at.
Pay attention to what they are doing - we learned a lot.

DH Collectibles
Canada
10 days using the app
CartKit replied January 16, 2020

Hi! according to our records you've had just over 5000 sessions. We've reached out to you for more info!

Edited March 7, 2022

قدم بعض التفاصيل حول ما استمتعت به أو لم تستمتع به بشأن استخدام هذا التطبيق. يمكن أن تساعد تعليقاتك التجار الآخرين في تحديد استخدام هذا التطبيق.

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Saudi Arabia
10 days using the app