Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

June 8, 2020

It is free and works as good as all the payed ones. This is a true no-brainer for every (starting) seller!

Dagelijkse Dierenvriend
Netherlands
9 days using the app
May 30, 2020

Just installed the app. It seems awesome for a free app. Can help in determining the products customers are most interested bin.

EthniCache™
India
9 days using the app
Edited August 23, 2019

Excellent, Now I can see what I need to fix based on what this app shows me. Works without issues and was super easy to set up and install. Thank for making this app!

Nova Jade Cosmetics
United States
9 days using the app
October 30, 2019

This app is really amazing. I have received great insight after using this application for my store and the audience's behavior.

$19 Store
India
9 days using the app
June 26, 2020

great app, allows me to see my most attractive products which helps me out a lot in terms of marketing

thephonecaseuniverse
United States
9 days using the app
Edited March 11, 2020

awesome. I hope this will help gain insight and increase conversions. I will review the replays and I think it will help.

The Tutu Fairy
United States
9 days using the app
May 13, 2019

It's very Good ! I am very lovely.
It's nice.Free is good!about your experience with Better Replay!

FCLBY
China
9 days using the app
September 30, 2019

The most useful app I have ever come across on the Shopify app store. You can actually view your user's each move on your website. All the answers, or most of them, I have always wanted to know but have had no idea how to get. This is remarkable and will drastically shape my career, life and direction of effort I put into my store. A must have app and it is FREE. Thank you.

FindYourCoast®️ Supply Co.
United States
9 days using the app
March 9, 2020

amazing works well I used it and i can see what people are doing on their screen which is amazing it help me on my google ads

Elegantgiftz
United Kingdom
9 days using the app
September 28, 2019

great app! very helpful

SpeedMo
United States
9 days using the app