Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

May 31, 2020

Which customer is logged in is not an option not sure why.but overall cool add on if you want to analyze the work

Gonaturalista.com - Natural wine delivery in Thailand
Thailand
Over 1 year using the app
September 16, 2020

it works okey
might need upgrades
it works okey
might need upgrades
it works okey
might need upgrades

Nothingbutlabel
Australia
Over 1 year using the app
CartKit replied September 16, 2020

We appreciate your feedback! You can share your requests via email at replay@cartkit.com

We'd love to hear from you :)

Edited May 19, 2020

Es una buena app, aunque la mayoría de las veces no puedes ver la sesión completa y la localización no funciona bien. Me gusta su funcionalidad pero creo que podría mejorar.

À LA MODE
Spain
About 1 year using the app
Edited October 29, 2019

I like the app because it helps me see what is happening in my store. I would like it better if it would give me more information on who is in the store, like more detailed location

Elias Serhan
Mexico
About 1 year using the app
September 29, 2019

I love the idea, but in testing it on multiple devices, it doesn't always work. So far it's only worked on my own computer.

Theodore Sloane
United States
9 months using the app
June 27, 2019

Coool but needs ore features. Thanks teaaam.

YASSS

I need a few more of these words to be free'd from this harsh task

Rutas y Raíces
Mexico
8 months using the app
November 1, 2019

I was hoping I would get all visitors sessions but, I only managed to view 4 of them. 1 was mine so, technically 3.

Nak Nak's Laboratory
Kuwait
8 months using the app
October 6, 2019

Great app but stopped working after a few weeks, emailed developers and waiting for a response... currently looking for a replacement :-(

Lisa K. Stephenson Store
United States
8 months using the app
February 20, 2020

I will post a review when I have had time to use it for a while. In the meantime, what on earth does Quick Onboarding mean?

The Face Painters South Africa for professional face paint supplies
South Africa
6 months using the app
Edited April 21, 2020

Pretty good for a free app. still trying to figure out it slows down my site at all. I was worried that having live video may slow down the load times.

Shopaverde
Canada
4 months using the app