Reviews (2,766)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

September 16, 2020

it works okey
might need upgrades
it works okey
might need upgrades
it works okey
might need upgrades

Nothingbutlabel
Australia
Over 1 year using the app
CartKit replied September 16, 2020

We appreciate your feedback! You can share your requests via email at replay@cartkit.com

We'd love to hear from you :)

Edited May 19, 2020

Es una buena app, aunque la mayoría de las veces no puedes ver la sesión completa y la localización no funciona bien. Me gusta su funcionalidad pero creo que podría mejorar.

À LA MODE
Spain
About 1 year using the app
Edited October 29, 2019

I like the app because it helps me see what is happening in my store. I would like it better if it would give me more information on who is in the store, like more detailed location

Elias Serhan
Mexico
About 1 year using the app
September 29, 2019

I love the idea, but in testing it on multiple devices, it doesn't always work. So far it's only worked on my own computer.

Theodore Sloane
United States
9 months using the app
June 27, 2019

Coool but needs ore features. Thanks teaaam.

YASSS

I need a few more of these words to be free'd from this harsh task

Rutas y Raíces
Mexico
8 months using the app
November 1, 2019

I was hoping I would get all visitors sessions but, I only managed to view 4 of them. 1 was mine so, technically 3.

Nak Nak's Laboratory
Kuwait
8 months using the app
October 6, 2019

Great app but stopped working after a few weeks, emailed developers and waiting for a response... currently looking for a replacement :-(

Lisa K. Stephenson Store
United States
8 months using the app
February 20, 2020

I will post a review when I have had time to use it for a while. In the meantime, what on earth does Quick Onboarding mean?

The Face Painters South Africa for professional face paint supplies
South Africa
6 months using the app
Edited April 21, 2020

Pretty good for a free app. still trying to figure out it slows down my site at all. I was worried that having live video may slow down the load times.

Shopaverde
Canada
4 months using the app
Edited May 2, 2020

The perfect app. very useful. Most other such applications are paid. But this is completely free. Thank you very much, I use this application to check the focus of customer attention. I want to check email messages so that my compet

LuTok
China
3 months using the app