Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

April 10, 2024

I just installed it, it seems good. Paid version is too pricey.

Meraki Design Studio
United States
7 minutes using the app
Edited October 4, 2019

is a good tool for see what happened with customers inside the site, help us to improve our site and our site design

Motoboats us
United States
Almost 5 years using the app
December 23, 2019

Very helpful app, with this app you can now know what your customers are looking for without the need to have all the complicated methods available in the market.

Nina Morena
United States
Over 4 years using the app
September 2, 2019

App seems valuable but does have a delay between session happening and being able to see recording within the app.

OfficeUndershirt™
United States
About 4 years using the app
September 12, 2019

We used this app to better know our customers and how the see our site to be able to propose a good website

Men's Style -Original-
Belgium
Almost 4 years using the app
Edited April 28, 2019

Helps get a visual of how your potential customers navigate your site. Helped me spot a few trends already. Has potential to be a helpful app. Looking forward to seeing the true benefit over time.

Brim + Birch
United States
Over 3 years using the app
Edited March 25, 2021

This app is so beneficial to analyze customer's research on my website. It will help me know their interest and help me analyze abandoned carts better.

VIZORRE
United States
Over 3 years using the app
September 13, 2019

This is a great app to get a view into the patterns of the visitors, i wish there was more to do with the information/data that is being collected. But overall a very nicely designed and usable app.

AiiA Care
Denmark
Over 3 years using the app
January 4, 2020

nice app

Easylife Shop
United States
About 3 years using the app
November 18, 2019

great great great great great great great great great great great great great great great great great great great great great great great great

MERCIER
United Kingdom
About 3 years using the app