Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app, especially for new businesses, for its ability to provide valuable insights into customer behavior and optimize their site. The replay feature is particularly appreciated, allowing real-time tracking of customer activity to identify potential issues. The app also includes a survey feature for direct customer feedback. It's praised for its ease of use, quick setup, excellent customer support, and no impact on store performance.

March 6, 2024

So far it's a great app. Mo was lots of help too!

Mamas Cubs Apparel
Canada
10 months using the app
March 5, 2024

Great to be able to look and see whats going on in my store to help me change direction as needed.

Artistic Image Online
United States
10 days using the app
April 8, 2024

Quick and easy installation. Great service and polite support. Would definitely recommend it. I like the app and I find it useful to get more insights from my visitors. Thanks again

mom's secrets
Slovenia
2 days using the app
February 6, 2024

The best of all - their support is pretty quick and very friendly Defa I would recommend

The Kandy
Australia
About 1 month using the app
January 20, 2024

Great experience so far, love the ability to have the insight into what our customers are looking for!

N4S
United States
2 months using the app
March 25, 2024

good app to use for shopify, gives good information to grow the business

4KAAD Brand Store
Finland
11 days using the app
January 9, 2024

This App is soo informative! Especially when you have just launched your business and are eager to know what your customers are interested in the most. This app is also good for checking in on your marketing efforts to see which items are bringing your customers to your site. I was able to see that people are spending more and more time on our site, and I love that. There is no wait for support, and they are so kind and happy to help. I was only planning on doing the trial, but once I began to use it, I said, "Maybe we'll keep the free plan." However, we see that keeping this plan is vital, so we upgraded to the Growth Plan, which has all the features we need to be as nosey as we want. I can't wait for the Heatmap feature to launch. Give them a try, I promise you will not regret it.

Trendyville Boutique
United States
7 days using the app
January 9, 2024

I highly recommend this app. It's a game-changer for getting to know your website visitors, and the customer service team, especially Donald, is exceptional. I've tried other similar apps, but 'Peek!' stands out as a must-have for any Shopify store. Kudos!

Teckler Trendz
India
About 2 months using the app
January 17, 2024

Great customer services and dedication to making the customer happy. For me, when implementing Shopify apps, I look for customer service quality as it is crucial to have a team ready to help. A++ experience with them.

Marley & Mango
United States
20 days using the app
February 28, 2024

starting out and i really think this is important to understand what are customers looking for.

TbT Arabic Dial Watches and Islamic Gifts
Singapore
1 day using the app