Reviews (695)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its insightful analytics on customer interactions, enhancing website functionality and user experience. Features like session recordings and customer journey replays, along with a survey tool for direct feedback, are highly valued. A free plan is available, and the responsive customer support team assists via live chat. The app is noted for its ease of use and intuitive design.

December 2, 2024

It was great, help me to see how my customer see everything in order to improve my store

Zaluna
United States
5 days using the app
May 13, 2025

Amazing and insightful!

Compound Coffee
United States
3 months using the app
October 4, 2024

really good to see what people actually do on your website, and why it may not even convert

Klavier Arzt
Switzerland
About 1 month using the app
July 16, 2024

Provides valuable insights! Their customer support team is very quick and friendly as well.

annvafashion
United States
Almost 2 years using the app
January 8, 2025

really helpful support. App works great and helps us see customer behavior

Ivory Chapters
United States
6 days using the app
July 27, 2024

Amazing app! It helped me to see the interactions between the users and my website and what I needed to change!

Nano Grip
United States
6 days using the app
August 2, 2024

Peek is a must have for your Shopify store. It's extremely beneficial to see how you can approve your website and where customers tend to move on. This app has helped our store tremendously!

Friends Market Boutique
United States
1 day using the app
March 13, 2025

Good customer service.

Nelson Bay Boutique
Australia
7 days using the app
January 3, 2025

I didn't even activate the plan, but was automatically charged $39 per month. This is a robber plugin!!

fr.xega
China
About 1 year using the app
CartKit replied January 7, 2025

You have been paying for this app since Dec 17, 2023. If you need a refund reach out to us via live chat.

March 19, 2025

I just installed Peek! – Better Replay & Survey on my Shopify store, and honestly, I’m blown away by the accuracy of the data and the quality of the session recordings.

SkinyCare
France
8 minutes using the app