Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

August 6, 2020

So far it's all good, and free which is great, my website is still new, so I will wait until I get customers to see how it works.

Picks Perfect
Lebanon
5 days using the app
July 10, 2019

Great app. Perfect! And its free. What more could you ask for? This is totally worth downloading and implementing into your shopify store.

Epizio Store
Mexico
5 days using the app
June 30, 2020

This app is brilliant for taking a journey through your customer's eyes. Essential for spotting missed opportunities or navigation problems. For free, this is a must. Thanks! :)

Strawberry Valley Prints Ltd
United Kingdom
5 days using the app
CartKit replied June 30, 2020

Thank you! We appreciate your support <3

May 14, 2020

This is definitely the way to go! Doesn't slow down my site and I'm learning alot about my customers!

Pandora's Boxx
United States
5 days using the app
October 30, 2023

Friendly and professional support. Just started to use this app and are very happy with their features.

Feyra NO
Sweden
5 days using the app
July 6, 2022

Good support. Once they add the heatmap feature would be the best app for replays. Very happy with it overall

nubianqueenstore
United Kingdom
5 days using the app
Edited September 1, 2019

I am loving this app, I can see where my potential customers have searched, where they are browsing

JayJill Cosmetics Glamtique
United States
5 days using the app
Edited June 30, 2019

good app but needs more optimisation shows recording of past 1 hour only. i emailed the team but no reply

Fenestta
India
5 days using the app
Edited August 23, 2020

super graciar por mantenerla gratis amigos! felicidades por el exito y por seguir compartiendo, no se que mas decirles, pero gracias.

recibeme
Mexico
5 days using the app
Edited June 8, 2020

excelente aplicativo! Era tudo que eu precisava para saber onde estar errando em minha loja para converter em mais vendas. thank you..... excelente

Anverso Store
Brazil
5 days using the app