Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited July 8, 2020

I like this app. Everyone should use it. Replay Live helps your business in a very good way and lets you understand your customers.

JHM
Sweden
5 days using the app
March 29, 2023

The app is very useful. shows how customer behaves on your site and gives you a view into their mindset

My Store
Pakistan
5 days using the app
March 19, 2023

very happy with this app which i found today, and i would to continue for long time to use this app ..

Terziastyle
Ireland
5 days using the app
May 15, 2023

Easy to record and gauge audience retention after viewing their actions on the store, helped me increase my conversion rate

Comfy Cloud Clogs
United States
5 days using the app
January 23, 2020

great app , it gives me a real insight about my clients , great app. i would want the developers to increase the feature as i can see they are very smart and i cannot suggest as its better for professional to do their job. all in all i am happy

linkdom
Iceland
5 days using the app
March 4, 2020

I use this app for all my stores, it is perfect for recording user sessions. I learn a lot from the replays.

AllureVous
Hungary
5 days using the app
July 10, 2022

Great app, exactly what I was looking for. Helps me to analyze the product details page and where the customer has troubles

eshop-hub
Bulgaria
5 days using the app
April 4, 2019

Thank you so much. This is a blessing to be for free. I watched one session and immediately noticed things I could make look better.

Creole Couture Boutique
United States
5 days using the app
October 15, 2019

i just installed this app i done few trials looks like all work like they are saying, my only concern and im wondering if they are recording wile the customer are putting personal details like bank card.

Dr. el shop
Norway
5 days using the app
October 30, 2019

Works great, can track what my users are doing with ease, I recommend anyone having trouble with sales to install app

GizTech
Australia
5 days using the app