Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited August 26, 2020

Free, clean, very nice interface... frankly nothing to complain about. I'll come back with 5 stars when I've viewed my first recording.

Done. Just perfect!

Urban Girl
France
3 days using the app
April 5, 2023

Fast replies and very kind employees. Also this app is very easy to use and understand and will boost your sales for sure

Zivena
Netherlands
3 days using the app
Edited September 16, 2019

Its a great app! Definitely recommend it to others to follow traffic. Its a good tool to analyse and improve the website where needed.

Sayda
Netherlands
3 days using the app
Edited April 26, 2019

Really like Better Replay. The simplicity and ease of use is what makes it stand out from the rest. And it's free! 5/5 Stars.

Dadrack
Australia
3 days using the app
November 7, 2020

10/10 must have! Definitely recommended, an excellent way to see how people bounce off your website and what to improve on.

zestfits
United Kingdom
3 days using the app
June 24, 2020

Great app for Startup,Provides me actionable insights on customer behavior on the website.Good Job Cartkit

Alleviate Central, Inc.
United States
3 days using the app
CartKit replied June 24, 2020

Thank you, we appreciate your support! :)

April 25, 2020

Thanks to this app I got very useful insights on what can be improved on our website! Very easy to set up and to use!

Jessica Choay
United Kingdom
3 days using the app
September 16, 2019

This is a great app, i am able to see where my visitors go and why they dont convert. i have much more money knowing how

Flux Fitness
United Kingdom
3 days using the app
Edited August 21, 2019

Great app. Helps to review my store and what are the visitors expectations and take necessary actions to fix them. I thank the entire team.

InStore18
India
3 days using the app
Edited May 12, 2020

I used this app to help me see what was going on in my store and it's awesome! Google Analytics doesn't come close to showing this type of user behaviour. Being able to see what people are doing on various pages of the website is great for optimization. Awesome app!

Smooth Skin Boutique
New Zealand
3 days using the app