Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

May 1, 2019

I just use this app to monitor my store https://afkaristore.com. It is very useful. Untill now it's working and I'll update my review later.

Afkaristore Home Decor Ideas
Kuwait
2 days using the app
June 3, 2019

Very good app. It is simple to use. One suggestion would be to be able to filter the videos by length, ATC, IC... etc

Collapsible Bottle
United States
2 days using the app
June 25, 2019

Love this app, extremely helpful to know exactly what my customers are doing and helps me make adjustments when I see I'm losing people in a part of the shopping experience.

Izzo Hydrographics
United States
2 days using the app
April 7, 2021

love it so far it's very fast and the performance level of it is immaculate. Also, the interface is easy to navigate through I recommend this to anyone.

Idealback
Georgia
2 days using the app
December 10, 2020

Not going to lie, I thought this was too good to be true. But I can honestly say that I am shocked that it is as simple, straight forward and useful as everyone else claims. After watching a couple of sessions, I was able to see what my issues were and get them corrected. So thank you. Feedback if there could be a paid version that also allows live views of the live session that would be the icing on the cake.

Lyse Collection
United States
2 days using the app
August 16, 2020

Simple and works. Even recorded a very large session over the weekend where I left the browser open and worked on it in another. 10,000 sessions are the limit on this one per month but other than that it is perfect. Would love the option to pay a bit to get more sessions.

Taigen Tanks USA
United States
2 days using the app
April 18, 2020

Wow I'm blown away by this app, really easy to install and I'll be able to see exactly how my visitors are using my site. All this for FULLY FREE? This is amazing, thank you so much!!!

WeJustSocial
Canada
2 days using the app
May 28, 2023

Incredible app, I am loving the fact I am able to see how customers interact and behave on my store in order to optimize for a better user experience. Donald was very helpful when I chatted with him

Velosxy
United States
2 days using the app
Edited August 19, 2019

Great App... a must for every store... and I love that its free.

Georgette Klinger
United States
2 days using the app
September 27, 2019

Tremendously valuable app and it's free! This app helped me discover usability issues with my website which I was able to improve immediately.

Eco Trade Company
United States
2 days using the app