Reviews (2,644)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

January 12, 2021

really cool app. It help a lot to see how people navigate through our website pages and stop and read certain items. I will allow us to create better web pages. We will be using this app on other sites also.

The UltraHealth Store
United States
About 3 hours using the app
April 19, 2020

this is a fcukin!!!!!!!! great app.....my god it's 2020 man...we need this kind of features to understand our customers better ....thanks a lot ...and thanks once again for making this app FREE!!! I love you

Billie Beanies®
United States
About 3 hours using the app
July 30, 2019

Nice very nice!!!! Better way to gauge customers in my opinion for the area of business I am in. Very satisfied

Feel Good Distribution, LLC.
United States
About 3 hours using the app
Edited June 24, 2020

this app is great love it fixed my problem no guessing had a prblem with my site wonder why ppl was dropping off used this app and found out they were dropping of at check out tested a couple of trust badge and boom fixed love this app and well recomened 6/24/2020

blucartz
United States
About 3 hours using the app
October 22, 2019

i

Paketsafe - Der innovative Paketkasten
Germany
About 3 hours using the app
September 25, 2019

cooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooool

مكشاتي
Saudi Arabia
About 2 hours using the app
April 2, 2019

This app is very useful and it allows me to keep track of how my customers are taking on my website

Luxe Nation
United States
About 2 hours using the app
November 21, 2020

OMG, I wish I had installed this app a lot earlier! It is so amazing to be able to see what people are doing on your website, and what UI confuses them. We just sent out a promotion with direct link to the landing page. And we saw someone going back and forth between the landing page and something else looking confused. So we added the line in red "Just start shopping and add items to cart to see the discount when you check out." to make it more clear. Visit https://olavie.com/collections/black-friday and see for yourself. Wasn't it a bit confusing without the text in red?

Olavie
United States
About 2 hours using the app
Edited December 9, 2020

Funciona exatamente como você gostaria e você pode ter literalmente milhares de visitantes a cada mes

Marte Shop
Brazil
About 2 hours using the app
October 11, 2019

Works Great! Most apps like this cost a lot of money but its nice to know that apps like this give a free alternative.

NexusPods
United States
About 2 hours using the app