Reviews (2,640)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

March 27, 2024

Kindred of Ireland
United Kingdom
12 minutes using the app
February 8, 2024

Rue du Muguet
Türkiye
About 3 hours using the app
January 6, 2024

FrozenFashions
Spain
7 days using the app
December 25, 2023

Waqaram
United States
25 days using the app
December 8, 2023

Preets
India
3 months using the app
June 8, 2024

Outer Space Distribution
United States
November 11, 2023

Hudson Play
United States
6 months using the app
December 13, 2023

Studio.Crude
United Kingdom
3 days using the app
November 3, 2023

Procrasti-NATION
United States
3 months using the app
November 4, 2023

Candlesia
United Kingdom
About 2 months using the app