Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

October 11, 2019

Works Great! Most apps like this cost a lot of money but its nice to know that apps like this give a free alternative.

NexusPods
United States
About 2 hours using the app
November 29, 2019

good stuff good stuff good stuff good stuff good stuff good stuff good stuff good stuff good stuff good stuff

DEEMAMA.COM
Thailand
About 2 hours using the app
Edited July 2, 2020

Good app! Definitely recommend this app if you need to understand how people interact with your website. Some of the reloading is slow which can be improved for better interaction.

KickersPlanet
United States
About 2 hours using the app
Edited October 14, 2019

Easy to use and provides great insight! A must-have for any Shopify store to track efficiency and perfect their store functionality.

AIM Supplements
United States
About 2 hours using the app
Edited May 11, 2020

super bien la pagina, es amigable y facil de usar. se destaca sobre las demas por el hecho de ser gratis.

outletoptico
Colombia
About 1 hour using the app
June 9, 2020

I started using this,so far it looks cool!But when viewing the recording it is a bit slow and not displaying images at first but loads them after few seconds

Surpricez
United States
About 1 hour using the app
Edited December 20, 2020

I just started using app today, but i really got some pretty good insights about customer behaviour. I got to know where buttons ain't working or hyperlinks are broken. Thanks.

MiniArkiTech
India
About 1 hour using the app
July 2, 2020

not record anything on my website I dont know why this is not recording on my website plz help me out

Brooun
India
About 1 hour using the app
CartKit replied July 3, 2020

Hi! Please reach out at replay@cartkit.com - we'll take a look at your account.

Edited July 15, 2019

Works as advertised. It is super easy to use and there is absolutely no learning curve. Better than many of the paid ones out there..

Justin Ryan books
United States
About 1 hour using the app
September 9, 2023

Très bonne app et très bon service clients

NIVYRA
Guadeloupe
About 1 hour using the app