Reviews (2,644)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

October 24, 2023

The Sunlit Owl
United States
4 days using the app
October 29, 2023

EtchBall
Canada
2 days using the app
November 18, 2023

WearGent
United Kingdom
About 10 hours using the app
December 3, 2023

GlamShopTN
Tunisia
6 minutes using the app
November 5, 2023

Noxus
France
5 minutes using the app
September 7, 2023

Tropical Rose Swimwear
United States
8 minutes using the app