Reviews (2,727)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its deep insights into customer interactions, helping them understand user behavior and optimize their websites. It features activity replays that pinpoint customer engagement and problem areas. Anticipated features like Heatmap are expected to enhance these insights further. The app is noted for its reliable performance and easy integration, not impacting store speed. It offers a free trial, and the customer support is praised for being quick and effective, with shoutouts to team members like Waqas, Mo, and Donald. Merchants find it a useful tool for business growth and improving user experience.

March 6, 2023

Good and fast service. Team is polite and professional. Currently just started using and excited to see the futures playing out

Beža Familia
Lithuania
11 minutes using the app
April 12, 2023

Just get started, but the customer service is great, will say more after using it! ………………………………………….thanks

bynanjewelry
Germany
10 minutes using the app
November 13, 2020

DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!!

Triple Coffee Co.
United States
10 minutes using the app
September 11, 2019

Excellent - works exactly as promised! Quick to install with no issues at all. Quite revealing in terms of what it shows.

southerncrosspetservices
Australia
9 minutes using the app
October 13, 2023

Nice app and very kind support!

Bazzingo Shop
Germany
9 minutes using the app
April 16, 2021

good app thanks ypu 111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

VieMate
Germany
9 minutes using the app
June 18, 2020

Hi, just installed Replay Live. Wow - gave it a test drive, can't wait to get some real customer sessions to review! Kudos for making such a great app available for free!

Jensen Beds Store
United Kingdom
8 minutes using the app
November 19, 2020

Highly recommend as it will help with sells. Awesome app! Great insight as to all the abandoned checkouts.

Gracee Boutiquee
United States
8 minutes using the app
April 19, 2020

Excellent app would definitely recommend. Allows me to improve my store in terms of layout and usability.

Super Duper Candle Company
United Kingdom
8 minutes using the app
September 22, 2023

quick and easy support

Aleveo
Malta
6 minutes using the app