Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 9, 2019

Tell us about your experience with Better Replay

How would you rate this app?

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Besiefy
United States
17 minutes using the app
March 7, 2023

I really appreciate it. Thank you for your patient explanation. I will share it with my colleagues.

thanks again

flashlightgo
Hong Kong SAR
14 minutes using the app
CartKit replied March 7, 2023

Good to hear that you're loving your experience with the app. Thank you for leaving such an encouraging review and giving us 5 stars. :)
-Mo

September 7, 2023

easy to set up! easy templates and it works in real time with actual recordings that show the movements of customers. Loving it so far!

Mirthful Roots
United States
14 minutes using the app
Edited October 29, 2019

I just downloaded it, and was able to view my screen test time straight away. Will be a very handy tool to increase sales in the future.

Beni Kesh
Australia
14 minutes using the app
Edited May 21, 2023

The app is simple to use and lets you watch a customer's behavior on the website. Pretty good because if there is an issue, you can easily troubleshoot it using this app.

Blitech
Norway
13 minutes using the app
Edited November 9, 2019

i used this app and it is good great ***************************

The Poultry coop
Israel
12 minutes using the app
July 9, 2020

wooww amazing! This is going to help me know where my clients stop. Also I will know the product most visit

ECODISEÑO-EC
Ecuador
12 minutes using the app
July 17, 2019

THis app is very good to see user flow. Everyone should have this for their store.
You can debug and find mistake easily

Über Urban
India
12 minutes using the app
May 9, 2020

great app great app great app great app great app great app great app great app great app great app

Paris Skincare
France
11 minutes using the app
March 6, 2023

Good and fast service. Team is polite and professional. Currently just started using and excited to see the futures playing out

Beža Familia
Lithuania
11 minutes using the app