Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

April 12, 2023

Just get started, but the customer service is great, will say more after using it! ………………………………………….thanks

bynanjewelry
Germany
10 minutes using the app
November 13, 2020

DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!! DOPE AF!!!

Triple Coffee Co.
United States
10 minutes using the app
April 16, 2021

good app thanks ypu 111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

VieMate
Germany
9 minutes using the app
June 18, 2020

Hi, just installed Replay Live. Wow - gave it a test drive, can't wait to get some real customer sessions to review! Kudos for making such a great app available for free!

Jensen Beds Store
United Kingdom
8 minutes using the app
November 19, 2020

Highly recommend as it will help with sells. Awesome app! Great insight as to all the abandoned checkouts.

Gracee Boutiquee
United States
8 minutes using the app
April 19, 2020

Excellent app would definitely recommend. Allows me to improve my store in terms of layout and usability.

Super Duper Candle Company
United Kingdom
8 minutes using the app
September 22, 2023

quick and easy support

Aleveo
Malta
6 minutes using the app
July 11, 2020

Great concept. Seems to work exactly as advertised. It is a great tool to understand how to enhance your site.

Ánimo 925
United States
6 minutes using the app
Edited November 18, 2019

Amazing and FREE! Love it,thank you so much. So far so good. Setup is very quick and it works right away.

Viviane Guenoun
United States
6 minutes using the app
January 12, 2020

Very easy to use and great insight into how to better serve our customer. Would certainly recommend to others.

Seek Dry Goods
United States
6 minutes using the app