Reviews (2,727)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its deep insights into customer interactions, helping them understand user behavior and optimize their websites. It features activity replays that pinpoint customer engagement and problem areas. Anticipated features like Heatmap are expected to enhance these insights further. The app is noted for its reliable performance and easy integration, not impacting store speed. It offers a free trial, and the customer support is praised for being quick and effective, with shoutouts to team members like Waqas, Mo, and Donald. Merchants find it a useful tool for business growth and improving user experience.

Edited September 28, 2019

It's very goooooooood! awesome and amazing, very easy to use! it is sooo helpful. I recommend this app

Lexi shoppe!
United States
Edited June 21, 2019

Super helpful, I've made multiple changes based off of what I have learned from watching the replays. Great to see what customers are doing

Chriostáil
Ireland
December 10, 2019

just installed it on nextgenpodz.com - was using lucky orange before, but it wasn't working properly and the support team was not able to fix the issue so decided to switch over. Testing this app atm!

NextGen Podz
Canada
October 4, 2019

I'd definitely recommend this application! They're completely free and give you great insights as to your customers actions and habits.

Gravity
Canada
September 1, 2024

GlasSkinCo
United States
Almost 4 years using the app
August 28, 2024

Koakh - IND
India
About 2 months using the app
August 2, 2024

Lifestyle Electronics
Sweden
About 2 months using the app
August 7, 2024

ZuuStar
Canada
24 days using the app
July 30, 2024

BUGO Shop
Chile
About 1 month using the app
October 1, 2024

SACADOW
France
2 days using the app