Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited May 2, 2020

The perfect app. very useful. Most other such applications are paid. But this is completely free. Thank you very much, I use this application to check the focus of customer attention. I want to check email messages so that my compet

LuTok
China
3 months using the app
August 27, 2020

good product good product good product good product good product good product good product good product good product

Childoo
Canada
3 months using the app
Edited July 6, 2020

one of the best app i have used and it is free super app I like the app very much best best best app

Harsith Surana
India
3 months using the app
Edited January 9, 2021

Love this! You can see how your customers are viewing your site and for how long! I think this can really benefit any business!

Be Bryanna
United States
2 months using the app
Edited July 20, 2019

i dont ike this app very bad app very i dont ike this app very bad app very i dont ike this app very bad app very

shopperfoot
India
2 months using the app
May 29, 2020

review before testttttttttttttttttttttttttttttttttttttt !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ElBaz E-Shop
Canada
2 months using the app
Edited October 15, 2020

Simple to use, but I'm not sure if the recordings are 100% accurate, I have over 400 sessions but the number of recording tracked is probably less than 50. Maybe I am missing out on something.. Any advice would be much appreciated

TstudioCo
Singapore
2 months using the app
CartKit replied October 15, 2020

Hi! We'll get in touch with you to get more details of your experience :)

Edited September 12, 2020

Its great to be able to "spy" on your customers to see what they see and to see where they lose interest so you know where to pinpoint improvement! Ive learned alot watching the movement on my site and I have work to do! lol Its the only app out there that Ive seen that does this and its free! Download! You won't regret it!

HELLUVAMUVA
United States
About 2 months using the app
Edited October 25, 2019

Its pretty cool but it could be better, It won't let me see the full replay but i still like the app. would recommend it!

glowerly
United States
About 2 months using the app
April 19, 2019

Interesting and very useful tool by itself but needs more work and development beyond a tool into a toolset. Otherwise this will be absorbed by the bigger compilations like the 'apiculturists', to reference one without naming a competitor on your page. Know that 3/5 from me doesn't mean 'Bad', it means you're just not a 5 YET. 1/5 would be 'Bad'.

WestSideBritches
United States
About 1 month using the app