Reviews (2,766)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

June 3, 2020

good very easy to handle , free plan available
is good to proof what is wrong with your store
very useful

SimplyPets
Germany
Almost 3 years using the app
May 5, 2020

so far works good - waiting to use it more to understand how it can help us more. Thanks for making it free!

MADEBYSUNDAY.COM
United Kingdom
Almost 3 years using the app
Edited August 3, 2019

Very new to e-commerce we are very concerned about abandoned carts. We have discovered so much about how our customers shop and ways we can improve our site navigation by using this replay app. Thank you

Levines Stores
United States
Almost 3 years using the app
Edited August 15, 2020

This is truly an awesome app! I had been wondering for ages what my customers were doing but now, i truly know. App is so easy to use!

Bright Lights Mart
United Kingdom
Almost 3 years using the app
Edited May 12, 2019

Best app ever! Have tried it out for over a week now and I must say that I am impressed. If you are interested in organic india vproducts, go to my site: https://www.tjuptjup.com

tjuptjup
Netherlands
Over 2 years using the app
July 5, 2020

it is good it is good it is good it is good it is good it is good it is good it is good it is good it is good V

Ally Life
China
Over 2 years using the app
November 11, 2019

Don´t like that when they upadte, its closed, but it is easy and cool, could be better if could storage by day or by month

MESEL Medical Serivce Life
Mexico
Over 2 years using the app
November 12, 2019

I really liked the app. It records customers session on your store which is very helpful in deciding what product appeals to the customer.

It sometimes does not record some frame. Overall it is great.

That Online Company
Brazil
Over 2 years using the app
February 28, 2023

Nice app. Does what it is expected. Post-purchase survey is a nice touch. Still waiting little bit more for the return of the high price. We need to use it now on free plan.

Wølmark Finland
Finland
Over 2 years using the app
CartKit replied February 28, 2023

Thank you for your review as we appreciate it. Really looking forward to making your experience a good one with us.
-Waqas

June 29, 2021

Great app for a new store! Very impressed with the dashboard and the tips that gets given. It has helped

Orgânico Oils & Products
United Kingdom
Over 2 years using the app