Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

May 10, 2021

This app is very helpful. I used it to understand if my website was easy to navigate. I would highly recommend.

RGV Outdoor Apparel
United States
About 20 hours using the app
April 1, 2021

Only just started using this app but I'm sure its going to be exactly what I was looking for. Great to see what customers are doing and why they maybe abandon checkouts.

Europa Truck Parts
United Kingdom
About 16 hours using the app
November 24, 2020

Just Downloaded This App & That Went Fine - ( 4 Stars For That So Far) - Will Be Back for Updated Review After We Try It Out - Ty...

Success Attic
United States
About 9 hours using the app
October 27, 2019

very nice app for screen recording. I just installed it. let's see how will it perform. exited for my store reaction.

Fresh Deal Shop
India
About 8 hours using the app
August 20, 2019

this app is pretty good and is really able to help show what costumers are doing on your site. only downside is i feel like the clips are a bit shorter and doesn't fully show the whole session always

Melwins.dk
Denmark
About 3 hours using the app
Edited May 28, 2020

looks good. didnt use it yet . . . . .. . . . . . . . . . . . . . . . gg. . . . . . . . . . . . . .. . .

POSAA
Germany
About 2 hours using the app
May 8, 2019

Love the app. Great way to know where to improve your site.

One addition I would suggest is it would be fun to know the outcome of the session (conversion, cart, homepage, collection page, etc.) To know which sessions are worth looking at.

House of Skates
Canada
About 1 hour using the app
Edited May 2, 2020

J'ai télécharger l'app il y a quelques heurs j'attends de voir pour juger mais jusqu'ici ça se passe plutôt bien

VERSATIMS
France
32 minutes using the app
August 17, 2019

great but I wish it could capture more. It helped with some things s I'll give it that. Otherwise I only saw my session.

SHOPEXL
United States
29 minutes using the app
June 13, 2020

Awesome concept. Needs work developing a more browser friendly playback solution. Keep up the good work.

The Nicholson Gallery
United States
21 minutes using the app