Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

August 12, 2021

A must have tool & a gold Customer Service. It helped me picked up the wrongs in my web navigation, analyse the preferred payment options and automatic currencies, view product interactions, pop up closure and more very useful to improve the customer experience. On top of that, the Customer Service is fantastic, supportive and helpful. Thank you guys!

Nail Art Bay
Australia
Almost 2 years using the app
September 21, 2019

Love this app. It's helping me a lot understand my customers. And it's free! Please make it free forever <3

Jeweled Message
Canada
Almost 2 years using the app
Edited June 27, 2020

genial! no sabia sobre esta función , creo que es muy util para saber que mejorar en nuestro sitio web!!

Jormands
Colombia
Almost 2 years using the app
CartKit replied June 28, 2020

¡Gracias! Nos alegra saber que nuestra app ha sido de ayuda para tu negocio :)

October 22, 2019

Great App. It hepls me to see what's going on my store after recieving trafic from Facebook ads. Thank you very much!

Medical product from Germany
Germany
Almost 2 years using the app
December 17, 2019

This app is great for viewing customer's behaviour and figuring out, what you can improve to close more visits.

MemoryCanvas
Slovenia
Almost 2 years using the app
September 2, 2020

Really works as intended it! Nice interface and useful data fetch. Heatmap captures exactly screens used. Keep up with good work!

Bambooda
Romania
Almost 2 years using the app
September 4, 2019

really cool that this is free, thank you!! it does what i need it to do without charging me to see the information..

PetsSpring
United Kingdom
Almost 2 years using the app
Edited June 25, 2020

Excellent insights, very useful to see the good / weak points about our navigation - great work by the team :) Thank you.

Lelindo
France
Almost 2 years using the app
June 7, 2023

Great customer service from the team each time I have a question. Interested to view the results in the coming weeks

Mumma's Melts
Australia
Almost 2 years using the app
January 10, 2021

This app is super easy to maneuver and for the most part seems very accurate. Will be helpful for optimizing website and turning increasing conversion rate.

Look Better Naked Co
United States
Almost 2 years using the app