Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

September 5, 2019

This is a very nice app and it is free! It helps me to see exactly what my clients are looking at and what they are maybe finding hard to do on my website. Definitely recommended.

Chai Namibia
Namibia
Over 1 year using the app
October 15, 2020

I LOVE THIS APP, Unlike other apps Replay is easy to understand with clean graphics and a super-easy user experience. They also give a much larger monthly limit than the other apps. This is definitely an addition you need for your store!

nosta apparel
United States
Over 1 year using the app
Edited July 7, 2021

I used this app to help me understand how our customers were interacting with our store and our understanding of this touchpoint interaction has been grown significantly in such a short amount of time. We have learned so much and used the insights to redesign our store to improve conversion. We are up over 20% in conversions per day this month alone. In addition, we have a better understanding of what products our customers are really interested in. I highly recommend this app to all new store owners. You will be amazed at what you would learn. Take the first step and try it.

Nkadi Fashion
United States
Over 1 year using the app
CartKit replied July 20, 2021

Thank you for the awesome review! We hope this app helps you even more in converting sales. Do let us know if you need assistance!

-Waqas.

Edited January 14, 2020

A better understanding on website visitors' behavior throughout every single sessions. Good Work, would've recommend.

Glow's Avenue
United States
Over 1 year using the app
September 17, 2019

Great app.. helped me to release what makes my customers leave the site.
I have more information now on what they do exactly.

salamozah
Jordan
Over 1 year using the app
Edited January 18, 2020

Love it ! You can see a full session video for each customer. You can learn a lot from it and improve the store. Thank you guys ! It's very useful for new store like us ! Keep going, it works great !

FRENCH KIXX : Cosmétique et Cils Magnétiques
France
Over 1 year using the app
June 13, 2020

Excellent app does exactly what I wanted.
Simple to setup with no coding required.
Took me less than 5 mins and it's simple to use.

Gadget198
United Kingdom
Over 1 year using the app
December 3, 2019

Awesome app, great insight of whats happening on your site. Recommend the app to anyone who wants to see whats happening in their store

Dog Shop Deals
Australia
Over 1 year using the app
Edited October 25, 2019

A super useful simple app that lets me see whos been to my website and from what countries, so interesting and insightful!!

SoloWorkStudio
Canada
Over 1 year using the app
April 17, 2020

The best app in the whole market place and free? Who would believe that. Actually my first time in my life writing a review.

Ninetwofive.nl
Netherlands
Over 1 year using the app