Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

March 2, 2021

I learnt a lot about customer behaviour & interests due this app and its free! highly recommend. Thank you!

ScentedSpot
Singapore
Over 1 year using the app
CartKit replied March 3, 2021

Thank you! We appreciate your support. Reach out at replay@cartkit.com if you need assistance :)

September 20, 2019

Great app! Really helps me to get insights of my store visitors.
Easy to use, a great tool to help grow my business

pugshop.nl
Netherlands
Over 1 year using the app
July 31, 2020

Excelente app, sobre todo que es gratis, muchas gracias en verdad buscaba algo así desde hace ya bastante tiempo, gracias totales

Coloides de Plata
Mexico
Over 1 year using the app
July 28, 2020

I like it so far. A lot of times these types of apps have a fee to pay, surprisingly this one is free! :)

Wild Candle Co.
United States
Over 1 year using the app
January 20, 2020

Amazing app!!! The recordings are helping me improve my website a lot! I totally recommend it to everyone!

AUDERE store
Spain
Over 1 year using the app
Edited January 6, 2021

Uso quest'app da un pò di mesi. Ho il piano gratuito che ti permette di visualizzare 10k registrazioni al mese che al momento mi sono più che sufficienti. Svolge egregiamente il suo lavoro. Consigliata

Vittoria Official
Italy
Over 1 year using the app
September 5, 2019

muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom muito bom

Amigo do Cliente
Brazil
Over 1 year using the app
July 7, 2021

After creating my new site, it's very helpful to see where potential customers are clicking. I was able to make the appropriate changes.

Fenimore & Rutland
United States
Over 1 year using the app
March 21, 2021

Amazing app, free to use till 10,000 monthly limit and later upgrade them, with the heatmaps and screen records it lets us know how the customers feel the website and work on them

DA'AMOR
India
Over 1 year using the app
September 22, 2023

Peek is a must-have, especially in new stores. You will get valuable insights into your customers' journeys. I was able to identify potential problems with my site's design navigation and make changes to improve the customer experience, increase conversions, and boost sales. It really is a must-have!

BijouByDesign
United States
Over 1 year using the app